Tulalip Casino Resort Job - 31320674 | CareerArc
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Company: Tulalip Casino Resort
Location: Tulalip, WA
Career Level: Entry Level
Industries: Hospitality, Travel, Leisure

Description

Provides information to guests regarding hotel services, features, and amenities. Coordinates guest requests for special arrangement of services. Maintains extensive knowledge of the local area, surrounding venues, and upcoming events.

COMPENSATION: $15.44

Requirements

EDUCATION:

  • High School Diploma or GED equivalent required

SKILLS:

  • Ability to compose routine business correspondence, i.e., letters, memos, etc. (Test required)


EXPERIENCE:

  • Minimum of three (3) years working experience in guest service capacity.
  • Minimum of two (2) years working experience using Microsoft Office and/or Word, Excel and Access.
  • Minimum of two (2) years hotel concierge, front desk, and/or bell service experience.


OTHER REQUIREMENTS:

  • Must be at least 21 years old.
  • Must have a valid Driver's License and personal automobile insurance.
  • Must have the tolerance and patience for dealing with upset, angry and/or frustrated guests.
  • Must be able to work in a culturally diverse environment.
  • Will be responsible for the deliverance of the highest level of guest service to all guests, VIP's, and co-workers.
  • Must attend mandatory guest service training.
  • Must be able to successfully complete either a tribal, state, or federal background investigation.
  • Must be able to obtain a Hotel Permit per Regulation 12 with the Tulalip Gaming Agency.
  • Must be able to work any shift assigned to include days, swing, grave, weekends and/or holidays.
  • Must have successful employment history with the Tulalip Tribes and/or other employers.


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