U.S. Bank Job - 31559318 | CareerArc
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Company: U.S. Bank
Location: St Paul, MN
Career Level: Associate
Industries: Banking, Insurance, Financial Services

Description

Provides quality support to investment sales staff, other internal staff, customers and Compliance by responding to and resolving issues, researching requests, and compliance questions associated with operational processing of investment related products and services. Supports all investment operations' procedures, and acts as liaison between back and front office and other staff. Isolates and identifies source of problems. Provides timely resolution to problems to adhere to regulatory requirements and service level agreements. Follows up with internal or external customers ensuring problem resolution. Develops and maintains documentation of all activities.



Qualifications

Basic Qualifications
- High school diploma or equivalent
- Three to five years of relevant work experience
- Licensing may be required

Preferred Skills/Experience
- Strong understanding of investments operations, including manual and automated processes, procedures and systems
- Excellent customer service skills
- Well-developed interpersonal, verbal and written communication skills
- Ability to manage multiple task/projects and deadlines simultaneously
- Proficient computer navigation skills using a variety of software packages including Microsoft Office applications
- Strong planning, problem-solving and organizational skills
- Ability to identify and resolve/escalate problems


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