U.S. Bank Job - 30640066 | CareerArc
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Company: U.S. Bank
Location: Cincinnati, OH
Career Level: Entry Level
Industries: Banking, Insurance, Financial Services

Description

Collects payment on assigned delinquent accounts by reviewing documentation, contacting customers/clients by telephone and/or written correspondence and arranging repayment schedules in order to minimize loss to the organization. Scheduled Shift: 11:00 am - 8:00 pm M-F with rotating Saturday Schedule.

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► Earn 5% shift differential pay for shift

We offer the opportunity for career growth and development in a supportive, professional and pleasant work environment, with a competitive salary and an outstanding benefits package including:

  • Health
  • Dental
  • Vision
  • Life insurance programs for the employee and family
  • Short and long term disability
  • Paid time off, including the opportunity to purchase additional vacation time
  • Generous tuition reimbursement program
  • Banking discounts
  • 401K with company match and pension programs

Explore your career possibilities at U.S. Bank and join a company that's as passionate as you are about helping our customers meet their goals and making a difference in the communities we live and work. Our industry-leading financial performance, innovative spirit and best-in-class reputation empower employees to succeed. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.



Qualifications

Basic Qualifications
- High school diploma or equivalent
- Minimum one year of experience in collections and/or customer service activities

Preferred Skills/Experience
- Some knowledge of loan collection policies and procedures, fair debt collection practices, and related laws
- Strong customer service/relations skills
- Ability to identify and resolve exceptions and to organize and interpret information
- Good verbal and written communication skills


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