At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we're one of the country's most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.Job Description
Performs a variety of document processing and record keeping tasks associated with customer accounts that includes both physical paper and electronic deposits. Functions include preparing physical items for processing on capture devices, performing data perfection/data entry on deposit transactions that require correction, filing/retrieving items as needed, balancing tasks, and other duties as assigned. Tasks are performed in a fast-paced, deadline-oriented environment. Responsibilities may also include customer service duties such as answering customer inquiries, resolving customer problems and responding to internal and external customer requests for information. Variety and complexity of tasks will vary based on employee expertise and grade level.
- High school diploma or equivalent
- Three to five years of experience in clerical and customer service activities
- Ability to work within strict deadlines in a fast-paced environment
- Strong prioritization and organization skills
- Strong communication skills
- Ability to identify, analyze and resolve exceptions through data interpretation
- Ability to perform multiple tasks
- Strong PC skills
- Proficient and accurate 10 key/data entry skills
- Physical requirements could include lifting trays of work, pushing carts of work, standing or sitting for extended periods of time, and repetitive data entry
Take care of yourself and your family with U.S. Bank employee benefits. We know that healthy employees are happy employees, and we believe that work/life balance should be easy to achieve. That's why we share the cost of benefits and offer a variety of programs, resources and support you need to bring your full self to work and stay present and committed to the people who matter most - your family.
Learn all about U.S. Bank employee benefits, including tuition reimbursement, retirement plans and more, by visiting usbank.com/careers.
EEO is the Law
Applicants can learn more about the company's status as an equal opportunity employer by viewing the federal EEO is the Law poster.
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.
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