Prepares and processes mortgage loan records, files and correspondence from application through approval. Assures compliance with bank, regulatory and investor guidelines and customer service standards. Communicates with customers, internal staff, brokers, counsel, title companies, etc. to respond to inquiries, resolve problems and obtain all necessary documentation required for the file.
- High school diploma or equivalent
- Two to three years of experience in loan processing and closing activities
- Well-developed ability to manage multiple tasks/projects and deadlines simultaneously
- Basic knowledge of loan processing and closing policies, procedures, documents, underwriting requirements, governmental and agency requirements, terminology, and automated processing systems
- Basic knowledge of credit policies and approval processes
- Effective verbal and written communication skills
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