Patient Service Coordinator, Job, PT Evenings, University of Chicago Medicine, Hyde Park, Illinois
Shift: 3:00pm-11:30pm (3 evenings per week which includes every other weekend)
The Patient Service Coordinator (PSC), under the director of the Administrative Manager and Supervisor of Perioperative Services, will be responsible for providing high volume customer service and clerical support to coordinate and facilitate patient care within the units. The PSC will be responsible for coordinating perioperative services appointments. The position requires the ability to interact with patients, their families, physicians and other healthcare team members within the unit.
At the University of Chicago Medicine, the dedicated Patient Service Coordinators share in our vision and commitment to excellent customer service and patient care. In patient support, we have a strong sense of service orientation in responding to the needs of internal and external customers. We work both independently and in a team environment to identify the best approach to problems and questions. We strive for a positive patient and customer experience, every time.
- High School diploma or equivalent required
- At least one year of general office experience, preferably in a medical/clinical setting
- Good written and verbal communication, organizational and customer service skills
- Ability to multitask effectively, uses discretion and good judgment, and maintains patient confidentiality
- Must be able to independently and professionally interact with customers, internal and external to the Hospitals
- Proficiency in MS Office Suite, ability to learn and utilize applicable software
- Associate Business courses preferred
- Medical terminology preferred
Why Join Us?
We've been at the forefront of medicine since 1899. We provide superior healthcare with compassion, always mindful that each patient is a person, an individual. To accomplish this, we need employees with passion, talent and commitment… with patients and with each other. We're in this together: working to advance medical innovation, serve the health needs of the community, and move our collective knowledge forward. If you'd like to add enriching human life to your profile, The University of Chicago Medicine is for you. Here at the forefront, we're doing work that really matters. Join us. Bring your passion.
Bring your career to the next level at a hospital that is thriving; from patient satisfaction to employee engagement, we are at the Forefront of Medicine. Take advantage of all we have to offer and #BringYourPassiontotheForefront,
University of Chicago Medicine is growing; discover how you can be a part of this pursuit of excellence at: www.uchospitals.edu/jobs
The University of Chicago Medical Center is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status and other legally protected characteristics
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