University of California Job - 29823377 | CareerArc
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Company: University of California
Location: San Francisco, CA
Career Level: Mid-Senior Level
Industries: Government, Nonprofit, Education


At UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining what's possible for the patients we serve – a promise we share with the professionals who make up our team.

Ranked by U.S. News & World Report as seventh in the country – UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere. In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents.

Department Description

UCSF's Heart and Vascular Center offers the latest technology for patients in the North Bay region including fully-accredited echocardiography and vascular laboratories.

UCSF is accredited by the Intersocietal Commission on Accreditation of Echocardiography Labs (IAC) and the Intersocietal Commission on Accreditation of Vascular Labs (ICAVL). Cardiology procedures include EKGs, Stress Testing (Treadmill, Pharmacologic, Nuclear), Holter Monitors, and Long-Term ECG Monitoring.

Job Summary

Involves the supervision or management of modalities in medical imaging.

Involves the use of imaging to diagnose and treat diseases seen within the body. Includes a variety of imaging techniques such as X-ray radiography, bone density, ultrasound, MRI, mammography, neuro interventional radiology, interventional radiology (special procedures), nuclear medicine, and computed tomography (CT).

Required Qualifications
  • Registration as a Certified EKG Technician (CET); or CCT- Certified Cardiographic Technician
  • Active American Heart Association CPR Certification
  • Graduation from an established and reputable CCT/ECG program
  • Bachelor's Degree in related area and / or equivalent experience / training
  • Demonstrated subject matter knowledge of diagnostic modalities; ability to apply principles to an acute care setting to ensure operations meet regulatory standards
  • In-depth knowledge of equipment in order to operate and monitor all relevant technology
  • Strong knowledge of medical center, HR and UC policies and processes; knowledge and ability to monitor compliance with relevant internal policies and external regulations
  • Demonstrated leadership skills in training and guiding employees on modality techniques; motivates and inspires staff to improve services
  • Demonstrated ability to prioritize effectively to meet deadlines in a complex, challenging environment
  • Ability to organize assigned staff and unit operations in an efficient and effective manner; skills to coordinate schedules of the patient, doctor, and technicians to serve the patient in a timely manner
  • Ability to develop and maintain cooperative working relationships with physicians, researchers, technologists, and other clinical staff. Interpersonal skills to work with a variety of patient populations and show sensitivity
  • Skills to diagnose and troubleshoot equipment issues and software malfunctions in order to contact appropriate service personnel. Demonstrated ability to solve problems and suggest solutions within defined procedures and policies through critical thinking
  • Verbal and written communication skills to explain technical concepts, actively listen, persuade, advise, and counsel
  • The flexibility to orient and work at all UCSF Health locations

Preferred Qualifications
  • N/A

  • Registration as a Certified EKG Technician (CET); or CCT- Certified Cardiographic Technician
  • Active American Heart Association CPR Certification

Living Pride Standards

Service Excellence

  • Demonstrates service excellence by following the Everyday PRIDE Guide with the UCSF Medical Center standards and expectations for communication and behavior. These standards and expectations convey specific behavior associated with the Medical Center's values: Professionalism, Respect, Integrity, Diversity and Excellence, and provide guidance on how we communicate with patients, visitors, faculty, staff, and students, virtually everyone, every day and with every encounter. These standards include, but are not limited to: personal appearance, acknowledging and greeting all patients and families, introductions using AIDET, managing up, service recovery, managing delays and expectations, phone standards, electronic communication, team work, cultural sensitivity and competency.
  • Uses effective communication skills with patients and staff; demonstrates proper telephone techniques and etiquette; acts as an escort to any patient or family member needing directions; shows sensitivity to differences of culture; demonstrates a positive and supportive manner in which patients / families/ colleagues perceive interactions as positive and supportive. Exhibits team work skills to positively acknowledge and recognize other colleagues, and uses personal experiences to model and teach Living PRIDE standards.
  • Exhibits tact and professionalism in difficult situations according to PRIDE Values and Practices
  • Demonstrates an understanding of and adheres to privacy, confidentiality, and security policies and procedures related to Protected Health Information (PHI) or other sensitive and personal information.
  • Demonstrates an understanding of and adheres to safety and infection control policies and procedures.
  • Assumes accountability for improving quality metrics associated with department/unit and meeting organizational/departmental targets.

Work Environment

  • Keeps working areas neat, orderly and clutter-free, including the hallways. Adheres to cleaning processes and puts things back where they belong. Removes and reports broken equipment and furniture.
  • Picks up and disposes of any litter found throughout entire facility.
  • Posts flyers and posters in designated areas only; does not post on walls, doors or windows.
  • Knows where the Environment of Care Manual is kept in department; corrects or reports unsafe conditions to the appropriate departments.
  • Protects the physical environment and equipment from damage and theft.

The flexibility to orient and work at all UCSF Medical Center locations is required.

Equal Employment Opportunity

The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Further information about the University of California, San Francisco, is available at UCSF seeks candidates whose skills, and personal and professional experience, have prepared them to contribute to our commitment to diversity and excellence, and the communities we serve.

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