Under the direction of the Service Management Manager, this position is responsible for application development using all phases of the software development lifecycle (conception, design, testing, production, and maintenance). As a junior-level developer, this position works closely with senior developers to gain knowledge and experience to analyze, design, build and document specifications for applications using the ServiceNow platform. Additionally, collaborate with fellow developers and business analysts to support discovery and requirements gatherings in an agile development environment. This role also provides technical guidance and applies information technology practices, community standards, and relevant policies and procedures to medium-sized projects or portions of large projects with moderate scope and complexity. Additionally, works with campus stakeholders to resolve a wide range of issues and demonstrates competency in selecting tools, methods, and techniques to obtain results.This position is classified as 100% remote and will work from home full-time. Working hours will be based on Pacific Standard Time (PST). Please note that the hiring budgeted maximum is up to $62,150.00. Education Education Requirements Degree Requirement Bachelor's degree in related area and/or equivalent experience/training. Required
Certifications Certification Requirement ServiceNow Certified System Administrator Preferred ServiceNow Application Developer Certification Preferred
Experience Experience Requirement 2 - 4 years of related experience. Required Experience in coding, custom development, configuring, and supporting complex workflows and applications in ServiceNow Platform. Preferred
Special Conditions Special Condition Requirement Must pass a background check. Required Occasional travel for University-related business meetings, conferences, and developmental opportunities. Required Travel Required Travel Outside of Normal Business Hours Required Overtime Required
Minimum Requirements Intermediate skills associated with the design, development, modification and deployment of software, including object-oriented programming concepts.
Knowledge of other IT related areas.
Demonstrated ability to follow software specifications.
Demonstrated problem-solving skills.
Experience with common programming tools.
Demonstrated ability to communicate technical information to technical and non-technical personnel at various levels in the organization.
Demonstrated effective communication and interpersonal skills.
Demonstrated software repository skills.
Knowledge of secure software development.
Self-motivated and works independently and as part of a team. Able to learn effectively and meet deadlines.
Knowledge of ITIL framework and IT Service Management
Additional Information In the Heart of Inland Southern California, UC Riverside is located on nearly 1,200 acres near Box Springs Mountain in Southern California; the park-like campus provides convenient access to the vibrant and growing Inland region. The campus is a living laboratory for the exploration of issues critical to growing communities' air, water, energy, transportation, politics, the arts, history, and culture. UCR gives every student, faculty and staff member the resources to explore, engage, imagine and excel.
UC Riverside is recognized as one of the most ethnically diverse research universities in the country boasting several key rankings of which we are extremely proud.
- UC Riverside is proud to be ranked No. 12 among all U.S. universities, according to Money Magazine's 2020 rankings, and among the top 1 percent of universities worldwide, according to the 2019-20 Center for World University rankings.
- UC Riverside is the top university in the United States for social mobility. - U.S. News 2020
- UCR is a member of the University Innovation Alliance, the leading national coalition of public research universities committed to improving student success for low-income, first-generation, and students of color.
- Among top-tier universities, UC Riverside ranks No. 2 in financial aid. - Business Insider 2019
- Ranked No. 2 in the world for research, UCR's Department of Entomology maintains one of the largest collections of insect specimens the nation. - Center for World University Rankings
- UCR's distinguished faculty boasts 2 Nobel Laureates, and 13 members of the National Academies of Science and Medicine.
The University of California is an Equal Opportunity/Affirmative Action Employer with a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law.
For information about our generous employee benefits package, visit: Employee Benefits Overview
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