HOURS PER WEEK
Hours will vary (not to exceed 25 hrs/wk)
Perform computer and customer service related duties in an office setting. Typical duties may include but are not limited to: typing, answering telephones, customer service, scheduling appointments, working on special projects, and Microsoft Office experience.
DEPARTMENT SPECIFIC ESSENTIAL JOB FUNCTIONS
The Student Success Center Assistant will be responsible for the following duties: greeting office visitors, printing transcripts for advisors as needed (i.e. repeat forms, next day's appointments) uploading documents, filtering and responding to emails, checking and distributing mail, answering the phone, checking voice messages, making sure all needed computer programs are open and logged into at the start of business, emptying the recycle bin and shred pile, making copies of any needed forms (i.e. degree sheets), cleaning desk area, computer keyboard, and mouse at the close of business, corresponding with all Student Success Center staff to check if there are any errands, assisting students with questions, concerns, and directions, referring students to the appropriate campus resources, scheduling appointments, making sure students are scheduled with the correct advisor, and other duties as assigned.
Fall/Spring Semesters: All student employees must be enrolled at least half time to be eligible to work any UCO student position. Half time enrollment for Fall/Spring is considered 5 hours for graduates and 6 hours for undergraduates. International students shall be enrolled full time to be eligible to work as a student worker. Full time enrollment is 9 credit hours for graduates and 12 credit hours for undergraduates.
Summer Semester: All student employees must be enrolled in at least 3 credit hours to be eligible to work a regular student position. Students not enrolled in summer classes must be enrolled in Fall classes in order to work on campus, but they (and the department) will be required to pay FICA taxes.
If the number of hours needed to graduate is less than the minimum hours required to work, the student must obtain a letter from his/her academic advisor, stating the number of hours needed to graduate, to be submitted to Human Resources. This obtains to both regular and Federal Work Study positions. Call the Human Resources Department for further information.
Excellent communication skills both written and oral. Detail oriented. Required character traits: Dependability, thoroughness, and initiative. Have sensitivity of intercultural communication, and have good interpersonal skills.
Fall/Spring Semesters All student employees must be enrolled at least half time to be eligible to work any UCO student position. Half time enrollment for Fall/Spring is considered 5 hours for graduates and 6 hours for undergraduates.
Summer Semester Undergraduate Work-Study students must be enrolled in 6 hours to work on campus and Graduate Work-Study students must be enrolled in at least 5 hours. All other students must be enrolled in at least 3 hours to work on campus. Students not enrolled in summer classes must be enrolled in Fall classes in order to work on campus, but will be required to pay FICA taxes.
If the number of hours needed to graduate is less than the minimum hours required to work, the student must obtain a letter from his/her advisor stating the number of hours needed to graduate. Call Human Resources Dept. for further information.
Prefer UCO students with at least 12 credit hours earned. Previous office experience is preferred.
- Excellent communication skills both written and oral.
- Detail oriented.
- Required character traits: Dependability, thoroughness, and initiative.
- Have sensitivity of intercultural communication, and have good interpersonal skills.
- Maintain a positive and professional demeanor at all times while representing the College of Business as a desk worker.
- Positively represent UCO and the College of Business both inside and outside of work.
- Be on time for all desk shifts.
- Ability to maintain confidentiality at all times.
Repetitive movement of hands and fingers - typing and/or writing. Frequent standing, and/or sitting. Occasional walking, stooping, kneeling or crouching. Reach with hands and arms. Visually identify, observe and assess. Ability to communicate with supervisor/students/colleagues. Regular physical attendance required. The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations (in accordance with ADA requirements) may be made, upon request, to enable individuals with disabilities to perform essential functions.
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