UPS Job - 43514387 | CareerArc
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Company: UPS
Location: Southfield, MI
Career Level: Associate
Industries: Transportation, Logistics, Trucking


Job Summary

This position impacts the organization by providing customers with advice on how to conduct their international business while maintaining compliance with applicable government regulations. The incumbent conducts on-site compliance assessments at customer facilities and drafts audit findings/recommendations for presentation to client management teams. This role works with customers to develop compliance improvement plans and draft import/export policies and procedures manuals. This position provides import/export compliance analysis and direction to clients in the areas of classification, valuation, preferential trade programs (e.g., Free Trade Agreements [FTA], Drawback, etc.), and other government agency requirements and export licensing to render assistance to clients prior to and during Customs audits. This role has no direct reports and teams with the Trade Consultant III when consulting with Sales for client delivery.


  • Utilizes High ECCN (Export Control Classification Number) classification experience, especially in Categories 2, 3, 4, 5 part 1 and 5 part 2, and experience with annual/semi-annual crypto reporting 
  • Develops operational quality goals and standards to meet specifications
  • Evaluates performance against quality goals to develop process improvements and increase service levels
  • Reviews existing processes to identify inefficiencies and cost reduction opportunities
  • Supports collaboration with the Industrial Engineering and Solutions department to help develop new operating processes
  • Conducts root cause analyses to develop corrective action plans
  • Identifies client training requirements to comply with government regulations for training programs
  • Assists with soliciting input from a diverse audience (e.g., trainers, subject matter experts, etc.) to gather feedback on proposed training programs
  • Develops project plans to implement training initiatives


  • Possesses excellent organizational skills
  • Displays ability to manage multiple tasks in a fast-paced environment under minimal supervision with a high attention to detail
  • Possesses intermediate knowledge and use of Microsoft Office Suite (Word, PowerPoint, Excel, and Access, if necessary)
  • Demonstrates strong analytical, communication (verbal/written), customer service and time management skills
  • Possesses strong knowledge of US Customs and Border Protection Regulations
  • Displays ability to handle multiple customers and interact in a client facing environment
  • Minimum 3 years of Customs Compliance experience
  • Demonstrates ITAR and EAR experience
  • Technical experience in complex classification issues including 600-series analysis for CCL defense items
  • Experience across various areas of compliance audits, restricted party list screening/OFAC 50% rule/sanctions reviews, compliance program implementations, routed exports, etc.
  • Experience addressing import-export violations, drafting SOPs, etc. 
  • Experience with CCATS, Commodity Jurisdictions (CJs), export license
  • Technology experience including deemed exports and intangible transfers of software and technology 
  • Customs Brokers License

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law

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