Sr. Financial Counselor - Inpatient Req# 1913205
Develops financial plans for patients who may be uninsured or under-insured with minimal guidance. Screens patients and facilitates referral to state/other funding resources. Conducts follow-up on in-house and discharged accounts.
** Shift: 8:30am - 7:00pm 4 days a week; required to work every other weekend; must be available to work at least 3 holidays a year...
- Conducts personal interview of patients gaining all required demographic and financial information.
- Verifies insurance coverage and benefit packages.
- Educates and assists patient with application other funding programs when criteria are met.
- Conducts follow-up on pending applications to ensure appropriate disposition of account.
- The responsibilities listed are a general overview of the position and additional duties may be assigned.
INSURANCE REGULATORY KNOWLEDGE (INTERMEDIATE):- Demonstrates knowledge of the appropriate rules and regulations for insurance policies, claims, payment and coverage. Ability to interpret and explain rules and regulations that are ambiguous or unclear.
COMMUNICATION OF RESULTS (INTERMEDIATE):- Communicates results and recommendations to customers in a concise and non-technical format. Clearly states implications and potential next steps. Presents analysis, ideas, and findings using the appropriate data visualization and presentation tools [such as Word, Excel, Tableau, and PowerPoint].
PROBLEM SOLVING (INTERMEDIATE):- Uses critical thinking and process improvement i.e. coaches and mentors development of problem statement, describes current state, identifies root causes, creates future state, coaches and mentors development of solutions and action plans with a sustainability plan. Applies appropriate tools to address issues.
- Organizational Impact: Performs non-routine tasks that significantly impact team's performance with minimal guidance.
- Problem Solving/ Complexity of work: Conducts research and analysis to solve some non-routine problems.
- Breadth of Knowledge: Applies broad job knowledge and has basic job skills in other areas.
- Team Interaction: Provides informal guidance and support to less experienced team members.
- US News & World Report: #1 Adult Hospital in Tennessee and metropolitan Nashville, named to the Best Hospitals Honor Roll of the top 20 adult hospitals, 10 nationally ranked adult specialty programs, with 3 specialties rated in the top 10 nationally, Monroe Carell Jr. Children's Hospital at Vanderbilt named as one of the Best Children's Hospital in the nation, with 10 out of 10 pediatric specialties nationally ranked.
- Healthcare's Most Wired: Among the nation's 100 “most-wired” hospitals and health systems for its efforts in innovative medical technology.
- Becker's Hospital Review: named as one of the “100 Great Hospitals in America”, in the roster of 100 Hospitals and Health Systems with Great Oncology Programs and to its list of the 100 Hospitals with Great Heart Programs.
- The Leapfrog Group: One of only 10 children's hospitals in the to be named at Leapfrog Top Hospital.
- American Association for the Advancement of Science: The School of Medicine has 112 elected fellows
- Magnet Recognition Program: Received our third consecutive Magnet designations.
- National Academy of Medicine: 22 members, elected by their peers in recognition of outstanding achievement
- Human Rights Campaign Healthcare Equality Index: 6th year in a row that Vanderbilt University Medical Center was a Leader in LGBTQ Healthcare Equality.
High School Diploma or GED (or equivalent experience) and 4 years relevant experience
Licensure, Certification, and/or Registration (LCR):
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