Wentworth-Douglass Hospital, a subsidiary of Massachusetts General Hospital, is renowned as one of the largest acute care hospitals in the Seacoast region of New Hampshire and Southern Maine. At Wentworth-Douglass, we value people who contribute to patient-centered care that enhances community health; we recognize and reward those who share our values and transform our patients' lives. We invite you to explore opportunities, cultivate community wellness and professional growth.
1. Clinical Performance - Demonstrates competence in the performance of duties and responsibilities related to Analysis of Information.
a. Patient identification- Introduces self and properly confirms patient identification using two identifiers prior to the start of the procedure.
b. Documentation/ Patient History- Verifies and gathers all relevant information and paperwork for procedure. Provides paperwork for procedure. (i.e.: physicians order, order requisition, pregnancy form as needed, written consent has been obtained.)
c. Assesses factors that contraindicate procedure being performed (i.e.: written orders, reason for exam, medications, artifacts, lab results, allergies, etc.)
d. Compliant with department standards when performing Universal Protocol to include, but not limited to pre-procedure verification, documentation verification and Time Out.
e. Provides post procedure instructions to patients; follows up with physician(s) when necessary, providing documentation for changes to treatment plan.
2. Demonstrates competence in the performance of duties and responsibilities related to patient care and patient education.
a. Provides accurate explanations & instructions at an appropriate time and place at a level of understanding to the patient, parent and/or guardian.
b. Active listening- attends closely to and attaches significance to a patients' verbal and non-verbal communication; Refers questions about diagnosis or treatment to the patients physician.
c. Patient Comfort/ Anxiety Reduction- determines the need for accessory equipment to maintain a high level of patient care and utilizes the Pain Scale when appropriate, provides reassurance, encouragement and emotional support.
d. Images patient using established Radiologists' protocols and Department guidelines. Adheres to exam protocol imaging per exam type.
e. Provides post procedure instructions to patient; follows up with physician(s) when necessary, providing documentation for changes to treatment.
3. Professional Performance Standards - Demonstrates competence in the performance of duties and responsibilities related to professional performance.
a. Displays professional etiquette by demonstrating our core values toward coworkers, the public and other healthcare providers.
b. Monitors & seeks feedback on personal work ethics, behaviors, and attitude; communicates openly and respectfully; proactively engages in conflict resolution discussions.
c. Exhibits flexibility in daily assignments and performance expectations; is adaptive to change.
d. Willingly offers or accepts assistance when appropriate; promotes a Teamwork approach.
e. Recognizes and takes advantage of opportunity for educational growth and improvement; maintains a personal portfolio of ongoing professional activities, education and certifications.
f. Press Ganey - actively pursues improving customer service standards; demonstrates and contributes to the customization of Imaging Services practices.
g. Handles and resolves patient inquiries and complaints; obtains and evaluates all relevant information; directs requests and unresolved issues to the designated resource.
4. Demonstrates competence in the performance of duties and responsibilities related to Sonographic procedures and Radiologist protocol.
a. Ability to effectively operate Sonographic equipment, selecting appropriate transducer, adjust modes, gain, depth, transmit zones, etc.
b. Ability to use Spectral Doppler, Color Doppler, M- Mode, as well as all measurement tools and calculation packages.
c. Ability to use teleradiography system, laser printer. Completes Sono reporting for Radiologist.
d. Utilizes patient cooperation and modifies action plan to image patient according to changes in clinical situations.
e. Assist in administering first aid or provide life support in emergent situations. Able to work efficiently and cope with emergent situations. Adjusts focal zone to area of interest, overall contrast and TGC to produce optimal image. Labels all images accurately and uses proper placement of cursors for accurate measurement. Obtains optimal scanning windows.
f. Uses independent judgement to accurately differentiate between normal and pathological findings. Adjusts imaging parameters to improve image outcome.
g. Exhibits competencies in McKesson, PACS, & HMI web version, scans paperwork into PACS accurately, Syngo, and RIS functions. h. Exhibits competencies in Scheduling.com, Logicare and Pyxis supply stations.
5. Demonstrates competence in the performance of duties and responsibilities related to compliance.
a. Follows established Joint Commission policies and procedures for National Patient Safety Goals.
b. Adheres to Code of Ethics; works within professional scope of practice.
c. Participates in QC/QA/PI programs; submits report documentation within specified timeframe set by department standard.
d. Provides timely, accurate and complete documentation of near misses, occurrences and action plans.
e. Infection control- minimizes the acquisition and transmission of infectious diseases; cleans, disinfects, sterilizes equipment and maintains adequate levels of supplies. Maintains sterile fields for procedures as required.
f. Completes Daily Room Check - off sheet and maintains adequate level of supplies in procedure rooms.
g. Assures compliance with Kronos and accurately completes all payroll functions within specified time frame.
6. Demonstrates competence in the performance of duties and responsibilities related to cost effectiveness and productivity.
a. Conserves, preserves and economizes where expendable resources are concerned. (Examples: Supplies, overtime, and equipment.)
b. Demonstrates ability to budget time, is well organized and focused. Completes assignments on time.
c. Performs job functions in a timely manner with accuracy; utilizes Imaging Services department specific programs efficiently and consistently produces output of sufficient volume.
d. Assesses equipment to determine acceptable performance; tags equipment appropriately and notifies supervisor.
Experience Minimum Required
Graduate from an approved Ultrasound training program. Registry eligible
Education Minimum Required
Graduate from an approved ultrasound training program. Registry eligible
Special Skills Minimum Required
Computer manipulation, verbal and written communication skills, mechanical aptitude.
Ability to work independently as well as in a collaborative manner.
Ability to make effective professional judgments and decisions based on objective criteria.
Licensure and/or Certifications Required
ARDMS within 1 year
BLS within 3 Mos of hire
NH Medical Imaging License by March 30, 2019
Licensure and/or Certifications Preferred/Desired
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