Position Summary: Responsible for obtaining accurate, pertinent demographic and insurance information prior to services, thus reducing financial risk of third party denials and delayed collection processes for services both at on and off site facilities.
Education: High school diploma or GED is required.
Experience: One year of customer service experience required. One year of Hospital experience in the areas of registration and /or patient accounts or experience in a physician's office practice preferred.
Skills: Proficiency in the use of computer software, ability to operate a copier, fax machine, 10 key calculator and printer, typing, Basic computer navigation skills. General office skills. Excellent verbal and written communication skills in order to effectively interact with patients, customers, employee's and Senior Leaders. Must demonstrate the ability to follow verbal and written instructions. Attention to detail, with the ability to analyze and determine the type of data needed to complete various types of patient registration functions. Must demonstrate ability to complete multiple tasks simultaneously and work under pressure with minimal supervision. Must have the ability to comprehend, apply, and follow all policies and procedures. Must have the ability to adapt to an ever changing work environment.
MAY BE REQUIRED TO WORK ADDITIONAL HOURS OR VARYING SHIFTS TO MEET THE OPERATIONAL NEEDS OF THE DEPARTMENT.
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