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Quality Assurance Analyst
ResultsCX - Cork, County Cork, Ireland
Description The Quality Assurance Analyst is responsible for providing expert observations on Results Associates' customer interactions by reviewing and auditing incidents, calls, emails, chat, and customer survey responses against legal and customer experience requirements of ResultsCX and its client partners. They are experts in the lines of business they support supply...
Supervisor, Training - Seasonal
ResultsCX - Lapu-Lapu City, Central Visayas, Philippines
Description Supervisor, Training The Training Supervisor is primarily responsible for the quality of each trainer in the training room. The top focus of a Training Supervisor is the development of each Trainer and Results Associate-AT in order to achieve world class facilitation skills and, in turn, the highest quality output possible. It is a Training Superviso...
Supervisor, Training
ResultsCX - Pasig, NCR, Philippines
Description Position Overview Supervise and direct the work of trainers and associate trainers by conducting coaching sessions, training class observations ensuring active participation and managing trainers work schedule, attendance, scorecards and corrective actions. Ensure compliance of the New Hire Orientation, Product Training and Handoff pro...
Manager, Operations- Heathcare Experience, Medicare/Medicaid- Hybrid Work Location-On Site in Norristown, PA
ResultsCX - Blue Bell, PA
Description BPO Experience a plus-CMS Testing Experience a plus- DSNP Experience a plus. Manager, Operations As an Operations Manager in ResultsCX, you will be responsible for developing and maintaining relationships as the single point of contact for internal and external information regarding specific client program. This role manages Customer Service te...
Sr. Manager, Talent Acquisition
ResultsCX - Pasig, NCR, Philippines
Description The Sr. Manager, Talent Acquisition role will be responsible for attending all site meetings to gather information on recruitment assignments and to validate hiring goals by client and location(s). They will work with the Sr. Sourcing Manager to ensure all insights about recruitment projects and hiring goals are documented. Specifically, the role will manage T...
Manager, Operations
ResultsCX - Blue Bell, PA
Description Sales Experience with DSNP, Medicare, and Medicaid required. CMS Testing experience a plus. Hybrid work a plus, but fully virtual will be considered Manager, Operations As an Operations Manager in ResultsCX, you will be responsible for developing and maintaining relationships as the single point of contact for internal and external information ...
Sales Representative - Newtown
ResultsCX - Lapu-Lapu City, Central Visayas, Philippines
Description Sales Representative - Newtown Hiring now! Do you have talent in pitching and selling over the phone? This is the best time to start a new career with a fast-paced company that provides recognition and accolades to its top performers! At ResultsCX, we value our team in providing excellent customer service experience to our clients while build...
Sales Representative - Alaska Campus
ResultsCX - Pasig, NCR, Philippines
Description Sales Representative - Pasig Hiring now! Do you have skills in customer persuasion? It's the best time to join a fast-paced company that provides recognition and accolades to its top performers! At ResultsCX, we value our team in providing excellent customer service experience to our clients while building a more compelling community in our w...
Healthcare Representative - Newtown
ResultsCX - Lapu-Lapu City, Central Visayas, Philippines
Description Healthcare Representative - Newtown Hiring now! Are you passionate about assisting customer inquiries? This is your chance to make a difference. ResultsCX is a company that drives people to success and acknowledges their effort. We provide remarkable healthcare support to our client while building a better community for our team members. ...
Manager, Training
ResultsCX - United States of America
Description Training Manager The Training Manager is primarily responsible for the Client relationship and execution of client expectations within the training environment. The top focus of the Training Manager is to identify training needs based on gap analysis and create short-term and long-term strategic plans. It is the Training Managers job to evaluate the ...
Quality Assurance Analyst - On Site MTY
ResultsCX - Monterrey, N.L., Mexico
Description The Quality Assurance Analyst is responsible for providing expert observations on Results Associates' customer interactions by reviewing and auditing incidents, calls, emails, chat, and customer survey responses against legal and customer experience requirements of ResultsCX and its client partners. They are experts in the lines of business they support supply...
Supervisor, Training
ResultsCX - Lapu-Lapu City, Central Visayas, Philippines
Description Supervisor, Training The Training Supervisor is primarily responsible for the quality of each trainer in the training room. The top focus of a Training Supervisor is the development of each Trainer and Results Associate-AT in order to achieve world class facilitation skills and, in turn, the highest quality output possible. It is a Training Superviso...
Supervisor, Front Desk
ResultsCX - Lapu-Lapu City, Central Visayas, Philippines
Description A Front Desk Supervisor provides office services by implementing admin procedures and policies and monitor company-initiated projects to facilitate the efficient operation of the organization. We expect greater of ourselves... What's Your Greater? Come find it at ResultsCX! In this role you will: Manage day to day operations of the...
Supervisor, Operations
ResultsCX - Lapu-Lapu City, Central Visayas, Philippines
Description Are you positive, motivated and ready to learn in a fast-paced environment? This is an opportunity to work in a friendly atmosphere, be recognized for your success, and make a difference. At ResultsCX, we are focused on providing exceptional customer service to our clients and making the communities we live and work in a better place to be. We expect greate...
SR. SOURCING SCOUT
ResultsCX - Pasig, NCR, Philippines
Description Senior Sourcing Scout The Sourcing Scout role will act as the subject matter expert in all activities related to sourcing including, but not limited to creating and executing social sourcing strategies, complex web-based sourcing, CRM based outreach/campaigns with a strong working knowledge utilizing sourcing tools and channels such as Indeed, ZipRec...