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Relationship Manager I
Valley Bank - Birmingham, AL
Responsibilities include but are not limited to: Business development with a focus on acquisition of new clients and expanding relationships with existing clients. Respond quickly and effectively on all new business referrals from Senior Management, the branch network or other areas of the bank. Develop network of external referral sources/center of influence (COI's) in order ...
Service Excellence Manager
Valley Bank - New York, NY
Responsibilities include, but are not limited to: Achieve and maintain a high level of customer service and satisfaction, individually and collectively within the branch. Provides quality customer service through personal contact with customers and prospects in adherence with company policy including, handling customer issues in person or over the phone in researching and resolving iss...
Service Excellence Manager I
Valley Bank - Manalapan Township, NJ
Responsibilities include, but are not limited to: Achieve and maintain a high level of customer service and satisfaction, individually and collectively within the branch. Provides quality customer service through personal contact with customers and prospects in adherence with company policy including, handling customer issues in person or over the phone in researching and resolving iss...
Service Excellence Mgr -Regnl
Valley Bank - Fort Lauderdale, FL
Responsibilities include, but are not limited to: At the direction of the Division Head, must have the ability to travel to various branch locations to provide coverage which will continue to ensure high levels of customer service within the branch network. Achieve and maintain a high level of customer service and satisfaction, individually and collectively within the branch. ...
Sr Customer Care Specialist (Call Center)
Valley Bank - Wayne, NJ
Responsibilities include but are not limited to: Follow bank establish guidelines regarding servicing and delivery of an excepitional customer experience in accordance with Valley's mission statement. Manage all customer inquiries while maintaing the higest level of professionalism, provide thoughtful prompt resolution with empathy, poise a consistent voice with the on-goin...
Small Business Banker
Valley Bank - Winter Garden, FL
Responsibilities include but are not limited to: Represents the bank in conducting active prospect and customer business development activities with small business clients (-$5MM in revenue size) designed to generate new deposit, loan, treasury and other fee income and related business for the line of business while meeting any of the Bank's assigned and/or prospective business custome...
Treasury Solutions Product Manager - NYC, NY
Valley Bank - New York, NY
Responsibilities include but are not limited to: Plays a vital role in facilitating agreements for Commercial Banking RMs and Treasury Solutions Sales Officers and critical to pricing and client deal negotiations. Manage product development process required to bring new products to market. Assist in driving product development and enhancements and maintain pro...
Zelle Operations Specialist
Valley Bank - Clifton, NJ
Responsibilities include, but are not limited to: Work with Deposit Services, Digital Channels, Information Services, Accounting, Fraud, BSA/AML, Vendors and Clients to resolve any processing, reconcilement discrepancies, and REG E disputes. Reconcile Zelle General Ledger accounts, process adjustments, returns and recoveries. Utilize the Fiserv - Valley tools that sup...
Banker
Valley Bank - Winter Garden, FL
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
Client Service Specialist
Valley Bank - Paramus, NJ
Responsibilities include but are not limited to: Manage the client journey to ensure exceptional services are provided with quick and accurate turnaround times. This would include engaging assigned team on client onboardings for deposit account and treasury services as well escalating research requests. Identify customer needs and take proactive steps to maintain positive expe...
Client Service Specialist
Valley Bank - West Palm Beach, FL
Responsibilities include but are not limited to: Manage the client journey to ensure exceptional services are provided with quick and accurate turnaround times. This would include engaging assigned team on client onboardings for deposit account and treasury services as well escalating research requests. Identify customer needs and take proactive steps to maintain positive expe...
Contracts Specialist
Valley Bank - Morristown, NJ
Responsibilities include but are not limited to: Prepare, review and edit both standard and non-standard contracts, including Non-Disclosure Agreements (NDAs), professional services agreements, purchase agreements, software license/SaaS agreements, and other business contracts. Ensure clarity, accuracy, and legal soundness in contract language to protect the bank's interests....
Credit Risk Manager
Valley Bank - Orlando, FL
Responsibilities include but are not limited to: Prepares a full credit package for complex loan requests generally involving loan exposure in excess of $10 million, which shall include an in depth high quality credit analysis covering financial analysis, cash flow analysis, collateral assessment, evaluation of repayment sources, assessment of the loan structure and assignment of a ris...
FCC Data Tunning Specialist
Valley Bank - Morristown, NJ
Responsibilities include but are not limited to: Implement and test Actimize related patches applicable to SAM, CDD, CTR, AIS and/or ActOne in Non-Prod environment Perform Actimize customizations by developing new AIS process, SQL Stored Procedures, Java plugins, SAM XML rule configuration, ActOne Designer configuration, etc. Develop functional and technical requireme...
Head of Consumer & SMB Platforms
Valley Bank - Morristown, NJ
Responsibilities include but are not limited to: Develop and execute on a strategic roadmap for the technology platforms for the Consumer and Small Business segment of the bank Oversee the development and management of origination and online banking platforms (internal and third party), to drive competitive data-driven onboarding and digital banking experiences Partne...
