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PERSONAL BANKER
Valley Bank - NY
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
Business Banker - Ft. Lauderdale, FL
Valley Bank - Fort Lauderdale, FL
Responsibilities include but are not limited to: Represents the bank in conducting active prospect and customer business development activities designed to generate new loan, deposit and related business for the line of business, while meeting the Bank's existing and prospective business customer's needs. Manages relationships with business banking clients through service and ...
Customer Care Specialist (Call Center)
Valley Bank - Wayne, NJ
Responsibilities include but are not limited to: Follow bank established guidelines regarding customer service and deliver an exceptional customer experience in accordance with Valley's mission statement. Manage all customer issues while maintaining the highest level of professionalism, provide thoughtful prompt resolution with empathy, poise a consistent voice with the on-goi...
Customer Care Specialist (Call Center)
Valley Bank - Wayne, NJ
Responsibilities include but are not limited to: Follow bank established guidelines regarding customer service and deliver an exceptional customer experience in accordance with Valley's mission statement. Manage all customer issues while maintaining the highest level of professionalism, provide thoughtful prompt resolution with empathy, poise a consistent voice with the on-goi...
HCC Sr Ops Specialist-AR
Valley Bank - Township of Washington, NJ
Responsibilities include but are not limited to: Accounts Receivable: Process the daily lockbox, shadowbox and check receipts from customers into $Dollars Accounts Receivable system. Prepare spreadsheets of daily cash and bank deposit slips. Process and apply all funds to lessees account including ACH, wires, credit cards and specialized payment programs.
Loan Servicing Specialist
Valley Bank - St. Petersburg, FL
Responsibilities include but are not limited to: Research missing or misapplied loan payments. Process loan payment reversals. Provide payoff letters. Handle customer inquiries or research. Assist Lender's to resolve customer complaints or issues. Answer incoming customer phone calls. Perform maintenance on payment schedules, rates ...
Market Manager (Branch Manager)
Valley Bank - New York, NY
Responsibilities include, but are not limited to: Accountable for the growth and profitability of their branch or branches. Improves revenues and expenses and creates an environment that exceeds client expectations. Coordinates and supports the team effort in referring leads to offices and other lines of business. Overall responsibility for the financial and operational perfor...
PERSONAL BANKER
Valley Bank - New York, NY
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
Business Continuity Lead
Valley Bank - Morristown, NJ
Responsibilities include but are not limited to: Own and conduct the Enterprise Business Impact Analyses (BIA) and assist business leaders in determining business processes and identifying criticality, recovery time objectives (RTO), recovery point objectives (RPO), maximum tolerable downtimes (MTD) and map critical dependencies. Conduct business continuity risk assessment for...
Client Service Specialist
Valley Bank - St. Petersburg, FL
Responsibilities include but are not limited to: Manage the client journey to ensure exceptional services are provided with quick and accurate turnaround times. This would include engaging assigned team on client onboardings for deposit account and treasury services as well escalating research requests. Identify customer needs and take proactive steps to maintain positive expe...
Customer Care Specialist (Call Center)
Valley Bank - Wayne, NJ
Responsibilities include but are not limited to: Follow bank established guidelines regarding customer service and deliver an exceptional customer experience in accordance with Valley's mission statement. Manage all customer issues while maintaining the highest level of professionalism, provide thoughtful prompt resolution with empathy, poise a consistent voice with the on-goi...
Healthcare Portfolio Manager
Valley Bank - New York, NY
Responsibilities include but are not limited to: Develop, manage, monitor and grow assigned client relationships in portfolio. Perform comprehensive relationship reviews with all relevant internal partners for assigned portfolio and schedule in-person outreach visits along with internal partners to ensure we are meeting the clients' banking needs. Ensure timely line r...
Home Loan Consultant
Valley Bank - White Plains, NY
Responsibilities include but are not limited to: Meet with potential borrowers to understand their financial goals and homeownership aspirations. Maintain knowledge of various mortgage products. Educate clients about the features, benefits and terms related to the mortgage options. Assists clients with the mortgage application process and collection of necessary docum...
CRE Credit Risk Manager - Los Angeles, CA
Valley Bank - Los Angeles, CA
Responsibilities include but are not limited to: Underwrites and structures new prospective transactions as well as renewals, extensions, increases, and material modifications and amendments for existing clients. Participates in external client meetings as well as internal deal team discussions and approval discussions with senior management. Identifies, outlines, and mitigate...
Digital Experience Business Analyst
Valley Bank - Morristown, NJ
Responsibilities include but are not limited to: Partner with stakeholders to understand their unique needs and develop business requirements or user stories Elicit and confirm functional and non-functional business requirements -- Requirements Analysis, Design, Definition, and Management Identify and elicit user needs, define scope and objectives (working to prevent ...
