Description
Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth.
As the Sr Manager Item Enrichment, you will play a critical role in ensuring that product data is set up accurately, on time, and enriched to meet internal standards and customer expectations. Job Description:Education:
Bachelor's degree in Business, Marketing, Information Systems, or related field preferred
Work Experience:
8–12 years of experience in content operations, product data management, or a related field
Strong knowledge of ecommerce PIM platforms, data management tools, and relevant industry standards for product content
Experience working in or managing Syndigo PIM system (or similar) is strongly preferred
Skills:
Proven track record of managing large volumes of product data under strict timelines, with a focus on continuous improvement and streamlined workflows
Demonstrated ability to lead and coordinate content enrichment teams and manage vendor relationships; strong communication and problem-solving skills
Ability to prioritize, multitask, and thrive in a fast-paced retail environment while maintaining high attention to detail
Foster strong relationships with vendors, internal partners, and third-party service providers, ensuring alignment and streamlined workflows
Ability to remain organized, pay strict attention to detail, and meet critical deadlines within a high volume, fast-paced environment
Excellent listening, written and verbal communication skills
Responsibilities:
Coordinate and manage the full item setup lifecycle, including style creation and SKU enrichment, to meet SLAs and maintain data integrity
Oversee the on-the-ground operations for new style setup, SKU enrichment, and ongoing maintenance within our Product Information Management (PIM) system (Syndigo), as well as manage relationships with both third-party vendors and internal cross-functional partners
Partner with a third-party vendor to support style creation and ensure timely, accurate transfer of product data
Work closely with internal teams (e.g., Merchandising, Ecommerce, Marketing) to gather necessary product attributes, images, and other data for enrichment. Ensure all content is accurate, complete, and optimized for discoverability in online channels
Leverage Syndigo's capabilities to maintain a single source of truth for product information. Implement best practices for data governance, organization, and process improvements in collaboration with leadership. Interface with external product vendors to obtain, clarify, and validate product information
Communicate frequently with the Ecommerce Content Operations Lead, cross-functional teams, and third-party vendors to resolve issues quickly and maintain data accuracy
Identify and execute opportunities for process automation, reducing manual tasks and improving efficiency. Troubleshoot content-related issues, ensuring swift resolution and minimal business impact
Develop a thorough understanding of Academy policies, procedures, and safety rules Duties may change; team member may be required to perform other duties as assigned
Duties may change; team member may perform additional duties as assigned
Physical Requirements & Work Conditions
Ability to work in a typical office environment using standard equipment (computer, phone, etc.) for extended periods
Regular onsite attendance in Katy, TX, during standard business hours
Some travel may be required (e.g., vendor visits, conferences)
Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other category protected by law.
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