Customer Debug Engineer (Datacenter Platform) Job Listing at AMD in Taipei City (Job ID 78710-en-us)

Description

WHAT YOU DO AT AMD CHANGES EVERYTHING 

At AMD, our mission is to build great products that accelerate next-generation computing experiences—from AI and data centers, to PCs, gaming and embedded systems. Grounded in a culture of innovation and collaboration, we believe real progress comes from bold ideas, human ingenuity and a shared passion to create something extraordinary. When you join AMD, you'll discover the real differentiator is our culture. We push the limits of innovation to solve the world's most important challenges—striving for execution excellence, while being direct, humble, collaborative, and inclusive of diverse perspectives. Join us as we shape the future of AI and beyond.  Together, we advance your career.  

THE ROLE

As a Debug Engineer in the ODM Enablement, Data Center Platform Engineering (DPEG), you will be responsible to work with ODM/OEM/Customer for issue isolation, debug and validation for the AMD Data Center related products in this expanding and strategic market for AMD.  To accomplish this, you will need to interact with other key engineering teams such as silicon design, boarding engineering, validation, and manufacturing within AMD. This engineer will work with customer/ODM team during critical issue, reproduce issue internally and able to isolate related problem and able to help get issues resolved in time to meet product development or sustaining milestones.

THE PERSON:

A highly motivated self-starter, good interaction with partners/customers. Person has to have experience in Issue isolation, debug, knowledge is server design, validation and bringing up complex CPU/GPUs in a server system/Rack level.  Have leadership skills in driving complex issues/problems and provide insight into not only designs but debug of complex system level problems.

Role & Responsibilities:

• Include experience in debugging Server/Data Center systems with an emphasis on platform-level debugging.
• Knowledge and use of standard debuggers, programmers, and emulators.
• A thorough understanding of Datacenter industry standard buses, such as HBM, DDR, PCIe, and other high-speed IO protocols is required, in addition to detailed knowledge of high-speed digital design and signal integrity.
• Further requirements include a strong understanding of BIOS, OS, and driver interactions at the system level, as well as a proficient understanding of x86 CPU architecture and functionality.
• Providing root cause analysis and guidance to internal and customer design teams to help resolve issues.
• Independently support projects and effectively collaborate with internal and external teams to handle all issues.
• Develop Debug Tools for Customer Debug proliferation and at scale.
• A self-starter is required, capable of dealing with a high level of ambiguity.

Requirements:

• An engineering degree in Electrical Engineering, Computer Engineering, or Computer Science with good years of extensive experience.
• The ideal candidate has worked at a computer hardware company as a design or debug engineer.
• Worked on multiple projects from development, through bring-up and validation, and supported through the release to production.
• Strong knowledge of X86 architectures, PCIe, memory interface, and performance tuning is desired.
• Experience in the use of tools such as JTAG debuggers, logic analyzers, and PCIe bus analyzers.
• Excellent communication skills are required in the role of supporting customers. 
• Ability to distill complex technical issues into clear, concise, and easily understandable statements for diverse audiences, including non-technical stakeholders and senior management. 

#LI-IH1

Benefits offered are described:  AMD benefits at a glance.

AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law.   We encourage applications from all qualified candidates and will accommodate applicants' needs under the respective laws throughout all stages of the recruitment and selection process.

AMD may use Artificial Intelligence to help screen, assess or select applicants for this position.  AMD's “Responsible AI Policy” is available here.

This posting is for an existing vacancy.