Sr. Technical Support Engineer Job Listing at AMD in Austin, TX (Job ID 66364-en-us)

Description

WHAT YOU DO AT AMD CHANGES EVERYTHING

We care deeply about transforming lives with AMD technology to enrich our industry, our communities, and the world. Our mission is to build great products that accelerate next-generation computing experiences – the building blocks for the data center, artificial intelligence, PCs, gaming and embedded. Underpinning our mission is the AMD culture. We push the limits of innovation to solve the world's most important challenges. We strive for execution excellence while being direct, humble, collaborative, and inclusive of diverse perspectives. 

AMD together we advance_

DESCRIPTION:

Sr. Technical Support Engineer responsible for the deployment of NPI engineering projects involving AMD IP (Silicon, HW, SW) and debug of AMD server hardware infrastructure

RESPONSIBILITIES:

Provide engineering expertise to technical teams spanning multiple disciplines and geographies

Engage with internal stakeholders in product planning, development, and validation activities

Deploy and maintain NPI server products while overseeing the efforts of other engineers and contractors

Track and report status vs. objectives throughout the lifecycle of the program

REQUIREMENTS:

• Excellent communication and leadership skills, both written and oral
• High attention to detail and good follow through in a fast pace environment
• Experience in areas of data center system deployment, software development, and validation
• Familiarity with testing tools, methodologies, and defect tracking
• Ability to function independently with little direct supervision
• Physical Requirements – Candidate needs to be able to lift 50lbs and be flexible enough to get under a raised floor as needed

EDUCATION:

• 3+ years' experience in high tech industry
• Relevant Bachelor's degree or equivalent experience
• Skilled in MS Office tool suites, Confluence, MS Sharepoint

LOCATION:

Austin, TX

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Benefits offered are described:  AMD benefits at a glance.

AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law.   We encourage applications from all qualified candidates and will accommodate applicants' needs under the respective laws throughout all stages of the recruitment and selection process.