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Location: Iowa City, IA
Career Level: Associate
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Title: Back- line Leader
Supervisor: General Manager
Purpose: Responsible for helping direct fluency in the Back-line. Will actively promote organization to meet all Back-line operational goals. This position is active on the line all the time. Every action taken should be driven toward best possible customer satisfaction.
Requirements:Consistent delivery of all Back-line standards of operation. Proven consistency in promoting a team environmentConsistently positive attitude toward current and changing job duties. Demonstrated efficiency in performing back-line tasks.Consistent ability to assemble product quickly to make it possible for the team to meet service time requirements.Full working knowledge of all back-line training materialsConstant professional approach in regards to wearing full designated uniform and maintaining a positive image.Must be distinguishable among peers as being "a step ahead" in performing back-line tasks.Demonstrated flexibility for the store.Consistent respect given to all managers and team members.Working knowledge of how to approach the 1, 2, and 3 person back-line assembly.Demonstrated ability to complete and utilize all beef and beef sheet procedures.Full demonstration of the three primary back-line goals; top quality, top presentation, and top speed.
Responsibilities:Supports management to maintain Back-line standards of operation.positively and pleasantly represents the company in the making of our product.Lead by example; Responsible for leadership in back-line operations on their shift.Full certification and proactive approach to the back-line position responsibilities.Monitors product assembly and handling to ensure Arby's procedures are followed.Ensures the highest level of product quality is reached.Proactively monitors and enforces all cleaning and operational checklists for back-line cleanliness.Insures stocking at the beginning and end of every shift.Motivates employees and helps provide an enjoyable atmosphere.Ensures all duties are performed while running the back-line.Assists in training all back-line employees actively.Assists in the quality control responsibilities of the shift.The Back-line leader may be called upon to perform tasks not listed in this description.
This list is not meant to be all inclusive. It is understood that the expectations of this position can be adjusted as needed for the success of the business. It is further understood that if at any time the responsibilities of this position are not met, an employee will be given an action plan to meet the expectations. If the action plan items are not met in the specified time, the employee is considered to have voluntarily terminated their position. By Signing this Job Description, the employee agrees and is bound by the terms of the description. The company is an Equal Opportunity Employer. Probationary period is outlined in the company policy book.
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