Description
DEPARTMENT OF ECONOMIC SECURITY Your Partner For A Stronger Arizona.
DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona.
DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life. REHABILITATION SERVICES ADMINISTRATION (RSA) PAYMENT SPECIALIST Job Location: Division of Employment and Rehabilitation Services (DERS)
Finance and Business Operations Administration (FBOA)
1789 West Jefferson Street, Phoenix, AZ 85007
www.azdes.gov Posting Details: Salary: $20.5346/ hourly ($42,711.96 annually)
Grade: 16
Closing Date: Open until sufficient resumes are received Job Summary:
Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES), we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals that are committed to service, community, and teamwork. To learn more about DES, please visit des.az.gov; or click on the link here to view ‘Our DES' video. Come join the DES Team!
The Department of Economic Security, Division of Employment and Rehabilitation Services (DERS) strengthens Arizona communities by bridging and minimizing gaps to employment and independence.
DES is seeking an experienced and highly motivated individual to join our team as an RSA Payment Specialist with the Finance and Budget Operations Administration (FBOA). This position is responsible for reviewing, analyzing, validating and reconciling invoices from various vendors that provide goods and services to RSA. This position is also responsible for ensuring the accurate and timely processing of invoicing. Responsible for accurate and timely claims payment and/or resolution using various subsystems. Provides assistance to providers by phone or email and confers with field staff as needed. This position is responsible for processing warrants; conducts research, cancels or issues stop payments, and as required, reissues warrants. Receives, research and processes refunds. This position applies and exercises accounting principles and practices with Government Accountability Office (GAO) Accounting, DES Accounting, and DERS Finance & Accounting Unit.
Travel may be required to attend off-site meetings, trainings or conferences.
This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.
The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, commissions, many State employees participate in the State's Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona, unless an exception is properly authorized in advance.
Essential Duties and Responsibilities include but are not limited to:
• Timely and accurately processes payments of basic and complex provider and client invoices using various subsystems. To ensure separation of duties, will be responsible for reviewing daily payments made by other members of the unit and communicating results to team members.
• Analyzes, researches, and resolves authorization issues, which may require using data from subsystems, (Information Provided by the Entity (IPE), invoice checklists, and other sources.
• Process daily payroll warrants; conduct research, cancels or issues stop payments, and as required, reissues warrants. Receives, research, and processes refunds. Ensure warrants are secured. attend mandatory meetings every quarter to maintain procurement authority.
• Confers with field staff by providing technical assistance; clarification of authorization process, determination of correct unit amounts when discrepancies occur. Communicate through email to supervisor or management as required.
• Knowledge of State and federal laws; rules, regulations, agency policy and procedures relating to procurement and payment of provider and client invoices.
• Knowledge of basic math skills and accounting principles, techniques, and practices.
• Knowledge of various automated systems, programs requiring specialized invoicing and services.
• Knowledge of customer service principles.
• Knowledge and skill of Word and Excel software.
• Skills in Analytical, research, computer skills, interpersonal skills, oral and written communication skills, problem identification and resolution, skill in comparing financial codes for accuracy.
• Skill in providing quality customer service.
• Ability to communicate verbally and in writing; perform math computations, compare codes, figures for accuracy, identify and resolve problem invoices, review authorizations and invoices.
• Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency's ability to reasonably accommodate any restrictions.
• All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
• High School diploma or GED
• Travel will be required for State business. Any employee operating a motor vehicle in State business must possess and retain a current, valid class-appropriate driver's license, complete all required training, and successfully pass all necessary driver's license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver's license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R2-10-207.11).
The Arizona Department of Economic Security offers a comprehensive benefits package to include:
• Affordable medical, dental, life, and short-term disability insurance plans
• Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
• 10 paid holidays per year
• Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
• Sick time accrued at 3.70 hours bi-weekly
• Deferred compensation plan
• Wellness plans
• Tuition Reimbursement
• Stipend Opportunities
• Infant at Work Program
• Rideshare and Public Transit Subsidy
• Career Advancement & Employee Development Opportunities
• Flexible schedules to create a work/life balance
By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.
Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page
Retirement:State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.
On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.
For questions about this career opportunity, please contact Nicel Nerona at (480) 689.1477 or email nnerona@azdes.gov.
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting (480) 689.1477 or emailing nnerona@azdes.gov. Requests should be made as early as possible to allow time to arrange the accommodation.
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