Operations Manager Job Listing at BCD Meeting and Events in United States of America (Job ID 5608-en_US)

Description

About Us:

At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services: we create connections that inspire, motivate and change behavior for our customers. As the world's most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion and purpose to drive business forward. 

Headquartered in Chicago, with locations in 50+ countries across the world, BCD M&E's team of 1,800+ people are committed to sustainability and driving success for our customers, our business and ourselves. Our values are at the heart of everything we do, and we look for people that want to be a part of something special, can rise to our standards and love to bring their unique perspective to the table.

While we can't guarantee every day will be the best (who can?), we can promise a community of people who genuinely care and lead with empathy, a flexible workplace with awesome perks and challenging work that means something. 

See what life is about at BCD M&E at bcdme.com/careers

About the role:

As an Operations Manager, you will lead and inspire a dynamic event team within a fast-paced creative agency. Your innovative and service-driven approach will ensure logistical excellence in experiential events, while fostering a collaborative and motivated team environment.

As an Operations Manager, you will:

• Lead and develop a team of Event Managers, helping them achieve both personal and business goals.
• Manage recruitment, training, and ongoing professional development for new and existing team members.
• Implement best practices and standard operating procedures to enhance team performance and ensure adherence to BCD M&E's operational excellence.
• Collaborate with production and pre-sales teams to craft creative concepts and program designs.
• Provide on-site support during events, ensuring delivery aligns with client expectations.

You're good at:

• Effectively managing and leading teams in a virtual setting.
• Communicating expectations clearly and providing constructive feedback.
• Budget management and the strategic tracking of cost savings.
• Developing and presenting engaging presentations.
• Working collaboratively with diverse teams and stakeholders.

You might also have:

• A Bachelor's degree or equivalent work experience.
• Over ten years of experience in meetings management or a related field.
• Proficiency in Microsoft Office, particularly Excel, and familiarity with Cvent and other event technology tools.
• Experience with domestic and international events and group travel dynamics.

You should know:

• Your travel-to-home ratio will be approximately 20% on the road and 80% working from home.
• Standard working hours may vary based on event schedules and operational needs. Regular team and management meetings will be scheduled, along with the potential need for flexible hours during events.

So, are you excited to take your career to the next level with us? We can't wait to see what you bring to the team—apply now and let's make great things happen together!

THE PERKS

Flexible Working
We believe that a flexible working environment is key to getting the best out of our teams. We will support you to work where you need to and when you need to, depending on how you work best.

Room to Grow
Our line of work and business structure challenge our people in a way that inspires growth, with learning and development built into every role. We give individuals ownership over the direction and speed in which they grow.

Everyone has a voice
We thrive on conversations that spark curiosity and empathy. No matter how big or how small, every voice is heard, considered and respected.

Make your move
The diversity of roles across BCD M&E's global locations means that our people often find new adventures during their time with us. Join us as a meeting planner role in the UK, stay for a global marketing career — there's always room to move.

We've got you covered
Our extensive benefits include comprehensive healthcare, retirement plans, continued education support, diverse work locations, travel and hotel discounts, volunteer and sustainability opportunities and a successful employee recognition program.

We're positive. You'll love it.
It starts from the top. Our leaders lead with positivity, believe in our people and trust us to do the right thing. There will always be support along your journey, in little and big ways.
 

We carefully consider a wide range of compensation factors, including your professional background and experience. The salary range for candidates in applicable jurisdictions in the US for the position of Operations Manager  is between $75,000 - $100,000. The actual pay depends on your skills, qualifications, experience, geographical location, and project budget.

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