Description
CareerArc Code CA-LJ #LI-LJ1 Remote: #LI-Remote This Is Helix. Powered by You.
At BMC Helix, we don't do ordinary. We're the AI-native engine behind the world's most forward-thinking IT organizations, helping them focus on what matters most. What are we passionate about? We're here to reset the economics of enterprise IT and help others realize the ROI of AI.
We are a mix of curious minds, creative thinkers, and courageous builders who believe tech should change the game—not just play it. We celebrate wins, support each other, and laugh a lot.
We are the change makers. With decades of leadership and established trust in IT service and operations management, we're scaling with purpose—through organic innovation, strategic acquisitions, and relentless R&D. Our open-first Agentic AI platform empowers autonomous agents to drive real outcomes with speed, accountability, and precision.
We are laser-focused on delivering real value to our customers by accelerating innovation and the application of applying agentic AI in digital service and operations management for IT organizations around the world. We're looking for a skilled and proactive Social Media Content Producer to lead our brand's global social program. This person will lead strategic planning, a growing social evangelism program, publishing, community engagement, content creation, and reporting across our social channels.
The ideal candidate is a strong & polished communicator, has a sharp understanding of social media trends, and can maintain brand voice while driving meaningful engagement. Technical writing ability and experience with video production/editing as well as an understanding of paid social are strong advantages.
Here is how, through this exciting role, you will contribute to Helix's success—and your own: Content Management & Publishing • Develop, schedule, and publish content across core social platforms (e.g., Facebook, Instagram, TikTok, LinkedIn, X/Twitter) + on behalf of key executives in Helix leadership • Write clear, on brand copy tailored to each platform and audience. • Collaborate with marketing and creative teams to source assets and approve content. • Maintain an organized social calendar and adjust posting schedules as needed.
Community Engagement • Monitor social channels daily for comments, messages, and brand mentions. • Respond to audience interactions in a timely, brand appropriate manner. • Flag emerging issues or opportunities for real time engagement.
Strategy & Optimization • Execute ongoing platform strategies to grow reach, engagement, and follower quality. • Identify trends, cultural moments, and platform updates that present opportunities for the brand. • Optimize content based on performance insights and best practices.
Analytics & Reporting • Track key metrics across platforms and deliver weekly or monthly performance reports. • Provide insights and recommendations to improve content, engagement, and campaign effectiveness. • Monitor competitor activity and industry benchmarks.
Paid Social Support • Assist with boosting organic posts and supporting paid campaign trafficking. • Coordinate with media teams on audience targeting, creative needs, and performance tracking. • Review technical specifications and ensure ads meet platform requirements.
To ensure you're set up for success, you will bring the following skillset & experience: Core Qualifications • 5+ years experience in social media management, digital marketing, or content strategy. • Strong writing and editing skills, including technical or product focused copy. • Proven experience managing multiple social platforms for a brand or organization. • Solid understanding of platform best practices, algorithms, and emerging trends. • Experience with scheduling tools (e.g., Sprout, Hootsuite, Later, Sprinklr, or native platforms). • Ability to work independently, manage deadlines, and communicate clearly.
Preferred Qualifications • Strong experience in social‑first video production, including short‑form formats native to TikTok, Reels, Shorts, and other emerging platforms. • Experience supporting or executing paid social campaigns (Meta Ads Manager, LinkedIn Campaign Manager, etc.). • Ability to interpret social analytics and turn insights into actionable recommendations. • Basic design skills (Canva, Adobe Express, etc.). • Experience in B2C/B2B/tech (Software/SaaS preferred). • Comfortable working cross functionally with marketing, creative, and leadership teams.
Soft Skills • Detail oriented, organized, and proactive. • Creative thinker with a strong sense of brand voice and storytelling. • Flexible and able to adapt to shifting priorities. • Polished communicator capable of strategic collaboration with executive leadership
#LI-Remote
Why Work Here? Because You'll Matter.
We're not hiring for roles—we're hiring for impact. At Helix, you'll solve hard problems, build smart solutions, and work with people who challenge and champion you. You'll see your ideas come to life—and your work make a difference.
We believe in trust, transparency, and grit. Our culture is inclusive, flexible, and built for people who want to stretch themselves - and support others doing the same. Whether you're remote or in-office, you'll find space to show up fully and contribute meaningfully. You won't be boxed in—you'll be backed up.
Make Your Mark At Helix
If Helix excites you but you're unsure if you meet every qualification, apply anyway. We value diverse perspectives and believe the best ideas come from everywhere.
EEOC Statement
Helix is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status asa protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.
BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process.The annual base salary range represents the low and high end of the BMC salary range for this position. Actual salaries depend on a wide range of factors that are considered in making compensation decisions, including but not limited to skill sets; experience and training, licensure, and certifications; and other business and organizational needs.
The range listed is just one component of BMC's employee compensation package. Other rewards may include a variable plan and country specific benefits.
At BMC, it is not typical for an individual to be hired at /near the top of the range. A reasonable estimate of the current range is $111,525 - $185,875
Min salary 111,525Why Work Here? Because You'll Matter.
We're not hiring for roles—we're hiring for impact. At Helix, you'll solve hard problems, build smart solutions, and work with people who challenge and champion you. You'll see your ideas come to life—and your work make a difference.
We believe in trust, transparency, and grit. Our culture is inclusive, flexible, and built for people who want to stretch themselves - and support others doing the same. Whether you're remote or in-office, you'll find space to show up fully and contribute meaningfully. You won't be boxed in—you'll be backed up.
Make Your Mark At Helix
If Helix excites you but you're unsure if you meet every qualification, apply anyway. We value diverse perspectives and believe the best ideas come from everywhere.
EEOC Statement
Helix is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status asa protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.
Mid point salary 148,700 Max salary 185,875 Min Salary - NEW 111,525 Max Salary - NEW 185,875recruiter_code
Apply on company website
Find Connections via Linkedin
