Description
CareerArc Code CA-JR #LI-JR1 Remote: #LI-Remote
"At BMC trust is not just a word - it's a way of life!"
We are an award-winning, equal opportunity, culturally diverse, fun place to be. Giving back to the community drives us to be better every single day. Our work environment allows you to balance your priorities, because we know you will bring your best every day. We will champion your wins and shout them from the rooftops. Your peers will inspire, drive, support you, and make you laugh out loud!
We help our customers free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead - and are relentless in the pursuit of innovation!
Here is how, through this exciting role, YOU will contribute to BMC's and your own success:
- Assess changes from IBM Db2, explain them to teams, determine the impacted products, and integrate necessary work into the team pipeline.
- Identify and diagnose internal Db2 system problems, determine root causes, and enhance processes based on findings.
- Isolate issues and report tickets to IBM for resolution.
- Conduct general and repeatable training on Db2 concepts for team members.
- Develop specialized Db2 systems tailored to specific team needs.
- Investigate customer issues across multiple products when Db2 failures are involved.
- Represent BMC on customer calls, potentially with IBM or other vendors, to explain technical details of high-impact issues.
- Drive software development process maturity, build team cohesion with local and remote members, and clearly communicate goals, decisions, and recommendations.
- Provide technical and functional expertise within the assigned project team.
- Take accountability for development projects and ensure the content and accuracy of product documentation.
- Suggest and participate in customer interactions with Support when necessary.
- Define functional specifications of program modules, ensuring functionality, quality, and maintainability.
- Accurately estimate the size and scope of development efforts according to the product delivery schedule.
- Develop and test product code according to BMC quality standards.
- Maintain up-to-date knowledge of product environments and relevant software technologies.
- Provide complete documentation in the form of commented code, problem status information, and design documents.
- Perform thorough problem analysis and resolve product-related issues according to BMC support standards.
- Complete code and other deliverables on schedule.
- Conduct thorough unit testing and support systems and integration testing to ensure product quality.
- Provide input to Technical Writers for all product documentation.
- Work with Development, Quality Assurance, and Support teams to deliver quality products and ensure customer satisfaction.
- Support cross-functional teams in handling customer-specific escalations and manage expectations through clear issue management.
- Conduct and participate in team code reviews and other artifact reviews.
To ensure you're set up for success, you will bring the following skillset & experience:
- Proven experience with IBM Db2 systems and processes.
- Strong diagnostic and problem-solving skills.
- Effective communication skills to explain technical issues to non-technical teams.
- Leadership and team-building skills with the ability to work with local and remote teams.
- Ability to manage multiple projects and deadlines.
- Experience with software development, quality assurance, and support processes.
- Strong documentation skills and attention to detail.
#LI-Remote
Our commitment to you!
BMC's culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won't be known just by your employee number, but for your true authentic self. BMC lets you be YOU!
If after reading the above, You're unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply! We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas!
BMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.
BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process.The annual base salary range represents the low and high end of the BMC salary range for this position. Actual salaries depend on a wide range of factors that are considered in making compensation decisions, including but not limited to skill sets; experience and training, licensure, and certifications; and other business and organizational needs.
The range listed is just one component of BMC's employee compensation package. Other rewards may include a variable plan and country specific benefits.
At BMC, it is not typical for an individual to be hired at /near the top of the range. A reasonable estimate of the current range is $111,525 - $185,875
Min salary 111,525Our commitment to you!
BMC's culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won't be known just by your employee number, but for your true authentic self. BMC lets you be YOU!
If after reading the above, You're unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply! We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas!
BMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.
Mid point salary 148,700 Max salary 185,875 Min Salary - NEW 111,525 Max Salary - NEW 185,875recruiter_code
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