Employee Experience Specialist Job Listing at Brinks in Coppell, TX (Job ID R58538)

Description

Brinks Texas License #C00550

About Brink's:

The Brink's Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 52 countries serves customers in more than 100 countries.

Brink's has been a trusted partner in securing commerce for more than 165 years. Together, every Brink's Team Member is committed to providing the highest levels of service and support to our customers. We take pride in our work, and we share a passion about our future. Learn why so many people have made the choice to join our team – and stay here.

We believe that our team should be reflective of the customers we serve every day around the world. We believe in building partnerships that secure commerce and doing that requires fostering an inclusive culture that values people with diverse backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow.

Job Description

We are seeking a highly motivated and collaborative Employee Experience to join our People & Culture team. This early-career role is ideal for a recent graduate with a master's degree in Industrial-Organizational Psychology, Organizational Development, Organizational Behavior, or a related field.

The Specialist will play a critical role in supporting the administration and continuous improvement of our employee engagement platform, tracking and driving follow-up actions from survey feedback, and providing change management support to local project teams across the organization. This role requires strong analytical skills, a passion for employee experience, and the ability to coach and facilitate effectively in a dynamic, cross-functional environment.

Key Responsibilities

Employee Engagement Platform & Survey Support

· Administer and maintain the employee engagement platform (Workday Peakon)

· Coordinate the deployment of engagement surveys, including scheduling, communications, and troubleshooting.

· Analyze survey results and generate reports for leaders and stakeholders.

· Track action items and follow-up activities resulting from survey feedback.

· Partner with HR Business Partners and team leaders to ensure accountability and progress on engagement initiatives.

Change Management Support

· Collaborate with local project teams to support the people side of change for key initiatives.

· Develop and implement change management strategies and plans that maximize employee adoption and minimize resistance.

· Support the creation of change communications, training materials, and stakeholder engagement plans.

· Monitor and assess change readiness and adoption metrics, providing feedback and recommendations for improvement.

Coaching & Facilitation

· Facilitate team discussions, feedback sessions, and action planning workshops.

· Coach team leads and project sponsors on engagement and change management best practices.

· Serve as a trusted advisor to teams navigating organizational change, helping to build resilience and alignment.

Collaboration & Continuous Improvement

· Work closely with HR, Communications, and Learning & Development teams to align engagement and change efforts with broader organizational goals.

· Stay current on industry trends and research in employee engagement and change management.

· Contribute to the development of tools, templates, and resources to scale engagement and change practices across the organization.

Qualifications

· Master's degree in Industrial-Organizational Psychology, Organizational Development, Organizational Behavior, or a related field.

· 1–3 years of relevant experience (internships or academic projects may be considered).

· Strong analytical and problem-solving skills; ability to interpret data and translate insights into action.

· Excellent verbal and written communication skills.

· Demonstrated ability to facilitate meetings and coach individuals or teams.

· Strong interpersonal skills with the ability to build relationships across levels and functions.

Preferred Qualifications

· Experience with employee engagement platforms (e.g., Culture Amp, Qualtrics, Glint).

· Familiarity with change management methodologies (e.g., Prosci ADKAR, Kotter's 8-Step Process).

· Proficiency in Microsoft Office Suite and collaboration tools (e.g., Teams, SharePoint, Miro).

· Exposure to project management or agile methodologies is a plus.

Thank you for considering applying for a job at Brink's. To be considered for this position, you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature.

Upon completion of the application process, you will receive an email confirming that we have received your application. We will review all candidates and notify you of your status should we deem you fit for a job. Thank you again for your interest in a career at Brink's. For more information about future career opportunities, join our talent network, like our Facebook page or Follow us on X.

Brink's is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or history or any other characteristic protected by law. Brink's is also committed to providing a drug-free workplace.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.