Buffalo Wild Wings Job - 38232199 | CareerArc
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Company: Buffalo Wild Wings
Location: Chester, VA
Career Level: Hourly
Industries: restaurants

Description

As a Cashier/Greeter, your primary purpose is to positively represent the Buffalo Wild Wings Brand as a first point of contact for Guests. This role is responsible for ensuring Guests are seated in a timely matter, and that all Guest needs are managed with a sense of urgency in a friendly and helpful manner.

Job responsibilities will also include, but are not limited to:

  • Provide warm welcome to incoming Guests while ensuring timely seating
  • Accurately communicate waiting times to Guests and maintain timely communication to ensure Guests are kept informed with regards to their seating status
  • Alert waiter/waitress of new Guests
  • Seat Guests in appropriate area to ensure they are comfortable, ensuring that a server does not have too many tables to ensure quality Guest experience
  • Assist with answering telephones and the assembly of takeout orders when necessary
  • Assist Servers with running food and bussing tables
  • Maintain cleanliness and organization of host station, ensuring all menus are properly stocked and clean, restock supplies as necessary
  • WOW our Guests every day by achieving the highest level of satisfaction with an extraordinary focus on friendly service, food, fun and value
  • Anticipate and respond to customer concerns and/or complaints and bring any issues to the attention of the manager with a sense of urgency
  • Thank Guests as they leave and solicit feedback about the quality of service they received and/or their personal experience
  • Invite Guests to return to BWW in the future

Qualifications:

  • At least 18 years of age
  • Prior foodservice experience strongly preferred


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