Product Manager III - Consumer Credit Cards Job Listing at City National Bank in Los Angeles, CA (Job ID 12489)

Description

PRODUCT MANAGER III - CONSUMER CREDIT CARDS

WHAT IS THE OPPORTUNITY?

The Product Manager III will lead the development, management, and optimization of consumer credit card products tailored to the unique needs of RBC Wealth Management clients. This role focuses on creating and enhancing credit card solutions that align with the bank's wealth management strategy, drive client engagement, and contribute to profitability.

Key responsibilities include:

• Developing and managing credit card products that cater to high-net-worth and affluent clients, ensuring they align with RBC Wealth Management's broader financial solutions.
• Enhancing product features to meet client expectations for premium benefits, rewards, and personalized experiences.
• Analyzing market trends in the credit card industry, particularly within the wealth management segment, to identify opportunities for innovation and differentiation.
• Collaborating with cross-functional teams (e.g., marketing, risk, compliance, and technology) to ensure seamless product delivery and client satisfaction.
• Driving profitability by optimizing pricing, fees, and rewards structures while maintaining competitiveness in the wealth management space.

Product Management for credit cards in RBC Wealth Management involves a continuous cycle:

1. Analysis: Identify client needs, market gaps, and competitive benchmarks.
2. Development: Design credit card products with features like travel rewards, concierge services, and exclusive benefits.
3. Launch: Coordinate training, policy updates, and marketing materials for internal and external stakeholders.
4. Monitoring: Track product performance, client feedback, and market shifts.
5. Enhancement: Recommend improvements to ensure ongoing relevance and competitiveness.

WHAT WILL YOU DO?

• Manage the credit card product portfolio for RBC Wealth Management, ensuring alignment with client needs and business objectives.
• Identify and evaluate opportunities for product enhancements, such as premium rewards programs, cashback structures, or travel perks tailored to affluent clients.
• Conduct regular market and competitor analysis to benchmark RBC's credit card offerings against industry leaders in wealth management.
• Prepare and present reports to senior leadership on product performance, profitability, and strategic recommendations.
• Collaborate with marketing to develop targeted campaigns and materials highlighting credit card benefits for wealth management clients.
• Review and optimize pricing/fees annually, ensuring compliance with regulatory requirements and client expectations.
• Serve as the subject matter expert for credit card products, providing guidance to sales teams on positioning and selling to high-net-worth clients.
• Monitor risk and compliance for credit card products, working closely with risk management and legal teams.
• Foster relationships with internal stakeholders (e.g., client advisors, operations) to ensure seamless product integration and client support.
• Stay updated on industry trends, including digital payment innovations, regulatory changes, and client preferences in the wealth management space.

WHAT DO YOU NEED TO SUCCEED? Required Qualifications*

• Minimum 5 years of product management experience required.
• Minimum 3 years of financial services industry experience required.
• Minimum 3 years of experience managing medium to large projects required.

Additional Qualifications

• Bachelor's degree or equivalent experience
• Excellent organizational, problem solving, analytical, planning, and scheduling skills
• Strong leadership and negotiation skills; executive presence
• Extensive credit card industry/business knowledge
• Excellent verbal and written communication skills with the ability to prepare comprehensive reports, make presentations and communicate with all levels of Bank management
• Proven experience in demonstrating initiative in creating and maintaining positive business relationships with various unit managers
• Project management experience with the ability to concurrently manage multiple projects and timeframes is necessary
• Excellent verbal and written communication skills
• Proficiency in Excel, Word, and PowerPoint are essential

WHAT'S IN IT FOR YOU? Compensation Starting base salary: $92,114 - $156,880 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:

• Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
• Generous 401(k) company matching contribution
• Career Development through Tuition Reimbursement and other internal upskilling and training resources
• Valued Time Away benefits including vacation, sick and volunteer time
• Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
• Career Mobility support from a dedicated recruitment team
• Colleague Resource Groups to support networking and community engagement

Get a more detailed look at our Benefits and Perks.
ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us.
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

*Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.

Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.

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