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Company: City of Edmonton
Location: Edmonton, AB, Canada
Career Level: Associate
Industries: Government, Nonprofit, Education

Description

The City of Edmonton is looking for a dedicated leader to help maintain the beauty and functionality of our world-renowned River Valley! As a Crew Leader, you will play a vital role in ensuring our parks remain safe, accessible, and welcoming for all visitors throughout the year. This position offers the opportunity to lead a hard-working team in one of the largest urban park systems in North America. If you are passionate about the outdoors, team leadership, and providing high-quality services to the community, we want to hear from you!

 

As a Crew Leader, you will support the operations of River Valley Parks and Facilities through the direct supervision of labourer staff and the implementation of daily work plans. You will be responsible for directing teams in a variety of seasonal tasks, ranging from summer picnic site turnover and outdoor event support to winter ice surface creation and ski trail maintenance. Your role ensures that high standards of safety and quality are met through effective training, equipment procurement, and strict adherence to Occupational Health and Safety standards. Beyond technical tasks, you will foster excellent relationships with community partners and the public to provide top-tier customer service.

Quality customer service is provided through maintaining effective working relationships with the public, City departments and outside organizations. Ultimately, your leadership ensures that the River Valley remains a welcoming space for all residents and visitors.

 

What will you do?

  • Coordinate and implement seasonal work plans, including the turnover of picnic sites and the production of outdoor ice surfaces and ski trails

  • Support major booking facilities such as Yorath House, Alfred Savage Centre, Rundle Family Centre, and the Northeast Park Event Centre. Support bookings on the operation preparation of each site, including custodial supports,  event set ups, and customer service

  • Manage and support the operations of unique River Valley facilities such as the 100st Funicular, kihcihkaw askî, and William Hawrelak Park Amphitheatre 

  • Directly supervise, mentor, and train Labourer I and II staff, ensuring they have the tools and knowledge to succeed

  • Conduct regular field inspections to monitor park conditions, ice quality, ski trail conditions, and toboggan hill safety

  • Develop staff schedules, approve time-off requests, and assist in the seasonal recruitment of labourer staff

  • Support Occupational Health and Safety (OH&S) programs and maintain environmental standards (ENVISO) through accurate documentation and reporting

  • Manage administrative tasks such as tracking supply inventory, managing service level documentation, daily work plan assignments, and completing incident reports for fleet or security issues

  • Review and respond to public inquiries and provide operational input for media or council inquiries as assigned

  • Collaborate with various City departments, including Fleet Services and Facility Maintenance, to ensure high-quality park conditions

  • Other related duties as required

Qualifications

  • Diploma in Parks, Recreation, Environment, Turf, Horticulture, or a related field

  • Minimum of 3 years of experience in park operations, maintenance, or River Valley parks

 

Assets

 

  • Previous experience in a supervisory or leadership role

  • Prior experience in customer service and conflict resolution

  • Knowledge of River Valley seasonal operations or similar municipal park experience

  • Q endorsement for Driver's License

 

Skills required for success:

  • Leadership: Ability to lead and develop effective work crews while fostering a positive team culture

  • Problem Solving: Strong analytical skills to resolve complex operational issues and make independent decisions

  • Communication: Excellent verbal and written communication skills for interacting with staff and the public

  • Organization: Proven ability to prioritize tasks and implement work plans effectively in a fast-paced environment

  • Technical Proficiency: Skill in operating equipment ranging from heavy-duty vehicles to small tools

  • Safety Mindset: Deep understanding of OH&S standards and environmental management programs like ENVISO

  • Alignment to our Cultural Commitments and Leadership Competencies (https://bit.ly/4brRrXm)

  • Embracing a culture of equity, diversity, reconciliation and inclusion

 

Conditions of Employment:

  • Ability to work a 40-hour work week with schedules that may include weekends and evenings

  • Participation in shift work or split shifts as required by seasonal operations

  • Hire is dependent on Police Information Check satisfactory to the City of Edmonton

  • Current First Aid and WHMIS certifications or the ability to obtain this certification

  • Candidates are required to hold a valid Alberta Class 5 driver's licence (or provincial equivalent) or higher. Obtaining and maintaining a City Driver's permit is a requirement of this position

  • Ability to wear a N95 mask

  • Applicants may be tested

 

Work Environment:

  • This position involves working outdoors in all weather conditions, including extreme temperatures, air quality and precipitation

  • The role requires lifting up to 50 lbs and significant walking or standing

  • You will be exposed to various environmental conditions such as dust, noise, and chemicals (with provided protective equipment)

  • Required safety equipment includes steel-toed boots, head protection, and high-visibility gear

  • Availability to attend events during the evenings and weekends may be required from time to time

  • The role requires high mobility across several park sites within the River Valley area

 

The City of Edmonton values applicants with a diverse range of skills, experiences and competencies, and encourages you to apply. We strive to provide reasonable access and accommodations throughout the recruitment process. To request an accommodation, please contact employment@edmonton.ca. Learn more about our benefits https://bit.ly/COEbenefits

 

Up to 1 permanent full-time position

 

Hours of Work:  40 hours per week

 

Salary Range: $40.264 (Hourly)

 

Recruitment Consultant: PG/RF

 

Edmonton rests in the heart of Treaty Six territory in Alberta and the homelands of the Metis Nation.

 


 

Classification Title: Comm Serv Crew Leader
Posting Date: Apr 22, 2026
Closing Date: May 3, 2026 11:59:00 PM (MST)
Number of Openings (up to): 1 - Permanent Full-time
Union: CUPE Local 30
Department: Community Services
Work Location(s): Victoria Park, 12130 River Valley Rd Edmonton T5K 0A1


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