Director, River Valley and Horticultural Facilities Job Listing at City of Edmonton in Edmonton, AB (Job ID 53603)

Description

Lead a multi-million dollar portfolio and a large workforce responsible for the daily experience of thousands of Edmontonians!

The Community Recreation and Culture Branch operates with a facility-focused output model, holding responsibility and accountability for all municipal recreation facilities, major attractions, river valley attractions, civic events and partnerships, cemeteries, golf courses, community recreation and sport centres, arenas, and leisure centers.

Reporting to the Branch Manager of Community Recreation and Culture, the Director will have comprehensive responsibility for the strategic leadership of a large and diverse municipal portfolio, which may adjust based on evolving Branch priorities. The Director will provide strategic and operational oversight for the River Valley Parks and Facilities, ensuring the animation of these spaces, managing seasonal amenities, and supporting hundreds of community events. This role will also serve as the Onsite Director for the Muttart Conservatory and provide strategic leadership for the municipal Golf Courses and driving range. Additionally, the Director will guide the overall strategic direction for Cemetery Sales and operations across 7 municipal cemeteries. This position focuses on determining the overall strategic direction for all lines of business including operations, programs, events, and partner/vendor services. This senior position manages a substantial financial portfolio and leads a large workforce, with

What will you do?

• Inspire and empower team members through effective mentorship, clear communication, and a commitment to foster a positive and inclusive work environment
• Drive innovation by developing and presenting compelling proposals and action plans for strategic initiatives, encompassing process and program evolution, optimal staffing, and visionary facility planning and development
• Directly negotiate and finalize all facility-based contracts and agreements
• Drive revenue growth and attendance within this portfolio and across the Branch. Provide leadership and direction to the team in creating, developing, implementing, and evaluating strategic initiatives focused on business expansion
• Establish a superior customer service culture and lead the development and implementation of a comprehensive customer service policy, standards, and training program for all personnel