Learning Administrator Job Listing at City of Edmonton in Edmonton, AB (Job ID 55274)

Description

The Training Administration Team has an opening for a highly motivated and organized individual to provide administrative support, in a fast paced team environment, for Corporate Training Initiatives. In this role you will act as the first point of contact for all organizational and development inquiries. 

What will you do?

• Be the first point of contact for corporate learning and development inquiries
• Coordinate the day-to-day administration and logistics of corporate learning, training initiatives, and Learning Management System continuity
• Interact with partners both internally and externally to troubleshoot and assist/respond to inquiries in a timely manner
• Manage the two email inboxes for the Learning Management System
• Work with Program Managers to schedule and confirm course dates for training and courses offered
• Assist employees and external vendors with registration requests and inquiries
• Book training rooms and manage schedule
• Maintain the area's records management system, computer inventory and resource materials
• Prepare detailed internal account reconciliations and external invoice reconciliation
• Ensure ongoing maintenance of training rooms and audiovisual equipment
• Collaborate to prioritize high volume of requests and inquiries
• Perform other related duties as required

Qualifications

• Completion of the 12th school grade or GED including business subjects with emphasis on general office practices or completion of an appropriate certificate program from an approved business school/college
• Minimum 2 years office administration experience including, diversified word, information processing, and customer service

Assets:

• Experience with Learning Management Systems and software 

Skills required for success:

• Ability to handle difficult and challenging situations with professionalism
• Proficient and accurate typing skills including spelling, grammar, punctuation and formatting
• High level of organization with the ability to understand and manage multiple tasks with different priority levels from multiple people under tight deadlines
• Intermediate to advanced knowledge in Microsoft Office and Google applications
• Exemplary time management and adaptation skills Excellent customer service, interpersonal and communication (verbal and written) skills needed 
• Ability to deal with confidential information with a high degree of judgement and discretion
• Alignment to our Cultural Commitments and Leadership Competencies (https://bit.ly/4brRrXm) 
• Embracing a culture of equity, diversity, reconciliation and inclusion 
• Applicants may be tested

Work Environment:

• Physical ability and manual dexterity to perform the duties of this position, including set-up and clean training classrooms including moving tables and chairs on wheels and lifting boxes up to 35 pounds on a daily basis
• Note: This position may be eligible for a hybrid work arrangement with the flexibility to work from both home and the worksite as per the Letter of Understanding between the City of Edmonton and Civic Service Union 52
• The weekly hours of work for this position are currently under review and may change at a future time. Any changes will be made in accordance with the City of Edmonton/Civic Service Union 52 collective agreement and the incumbent will be notified in advance

The City of Edmonton values applicants with a diverse range of skills, experiences and competencies, and encourages you to apply. We strive to provide reasonable access and accommodations throughout the recruitment process. To request an accommodation, please contact employment@edmonton.ca. Learn more about our benefits (https://bit.ly/COEbenefits).

Up to 1 Permanent Full-time position

Hours of Work: 33.75 hours per week, Monday-Friday

Salary Range: $26.640 - $33.081 (Hourly); $46,933.020 - $58,280.450 (Annually)

Recruitment Consultant: SL/SB

Edmonton rests in the heart of Treaty Six territory in Alberta and the homelands of the Metis Nation.

Classification Title: Word/Data Processing Clerk II
Posting Date: Jun 01, 2026
Closing Date: June 8, 2026 11:59:00 PM (MST)
Number of Openings (up to): 1 - Permanent Full-time
Union: CSU 52
Department: Employee and Legal Services Division
Work Location(s): Century Place, 10th Floor, 9803 - 102A Avenue Edmonton T5J 3A3

 Apply on company website