Maintenance Management System Technologist Job Listing at City of Edmonton in Edmonton, AB (Job ID 54800)

Description

Are you an experienced SAP user with a knack for process improvement and a drive to deliver exceptional customer experience? If you thrive on challenges and excel at optimizing systems, we have the ideal opportunity for you! The City of Edmonton is looking for a Maintenance Management System Technologist to join our Planning and Monitoring team. You'll combine your technical savvy in SAP with a knack for process improvement to help our teams deliver high-quality services.

Reporting to the Supervisor, Business Performance and Analytics, you will oversee and coordinate the maintenance management system (SAP Plant Maintenance module) governing all Mobility Infrastructure Services (MIS) activities. You will act as a Technical Subject Matter Expert, introducing new tools and processes while providing direct support to frontline operations. This role focuses on analyzing maintenance data-entry processes, creating/auditing SAP plant maintenance work orders, implementing improved workflows, and preparing for a seamless transition to SAP S/4HANA.

What will you do?

• Lead projects for updating SAP-related processes, including creating and leading presentations, workflows, and training sessions for operational areas
• Manage and refine the maintenance management system (SAP-Plant Maintenance module), identifying and resolving systemic issues, proposing effective management solutions, and maintaining data integrity
• Create SAP plant maintenance work orders and conduct regular audits to ensure work order setup compliance and data accuracy
• Provide SAP Mobility troubleshooting support and training, including updating PA30 default records during seasonal changes
• Support IT and technical inventory audits in collaboration with Branch Integrated Support Services
• Scope and lead projects aimed at improving business performance by modifying processes or implementing new tools
• Provide oversight for maintenance and asset-related data, such as preventive maintenance plans and asset inventories, to ensure information is accessible and accurate
• Monitor the work of district inspectors and clerks to ensure that all SAP-related processes are harmonized and consistent across programs and units
• Establish and maintain procedures and tools for scheduling and documenting labour, equipment, and material consumption