Methods Analyst II - Information Auditor Team Lead Job Listing at City of Edmonton in Edmonton, AB (Job ID 54570)

Description

The RMS Support Unit (RMSSU) of the Edmonton Police Service (EPS) requires One (1) self-motivated and organized individuals with exceptional analytical skills, knowledge and proficiency in leadership and supervision practices to lead a team of Information Auditors and Data Entry Unit clerks.

Key responsibilities of this position include:  

• Providing leadership and mentoring for a team of Information Auditors and Data Entry Clerk; including the training, planning, prioritization, and coordination of work assignments. 
• Setting performance goals, monitoring progress supervising performance management activities, and providing reports on all staff performances. 
• Review, approve, and manage work schedules of staff, providing regular reports on staff availability. 
• Creating a strong team environment, with a strong focus on providing customer service to the EPS and external policing partners. 
• Establish and improve processes to enable successful recommendations of changes within RMS to meet specific unit and customer business needs; this includes participating in User Acceptance Testing. 
• Oversee and work collaboratively with stakeholders to develop and deliver service wide training for new users in relation to the RMS. 
• Work collaboratively with the Business Intelligence units and other stakeholders to review and ensure compliance of RMS data is maintained.   
• Work collaboratively with the RMS Development Unit to build governance standards, procedures, and policy in relation to the RMS. 
• Working with the Manager in the change management initiatives which support the overall transformation of the organization as it relates to the RMS. 
• Conduct RMS audits for internal purposes and as required for court requests; end result may require attendance in court.
• Administer and monitor access to confidential files by managing the Access Control List (ACL) within the RMS.
• Work with the Information Auditors by providing guidance and expertise in order to correct complex information errors in the RMS by investigating, analyzing the data, and correcting issues. 
• Work with the Continuing Education Unit to create training products and facilitate training sessions for new users to the RMS. 
• Other duties as related.