Safe Mobility Clerk (Clerk II) Job Listing at City of Edmonton in Edmonton, AB (Job ID 55633)

Description

The Safe Mobility section is seeking collaborative and adaptable administrative professionals to join our team as Safe Mobility Clerks. Rather than supporting specific programs, you will act as a general administrative resource for the entire section, working within a rotational pool to ensure continuous operational coverage and consistent service delivery.

This role is vital to powering our day-to-day operations and provides an excellent opportunity to gain broad exposure to the diverse administrative workflows that keep our city moving safely. If you are a detail-oriented professional who thrives in a collaborative, high-volume environment, we encourage you to apply.

What will you do?

• Public Inquiry Management: Manage high-volume intake and routing of 311s and other inquiries, ensuring accurate and timely responses for engagement participants and community partners.
• People & Assets Coordination: Support staff onboarding/offboarding, coordinate OH&S documentation, track training requirements, manage seating plans, and oversee office equipment and supply inventories.
• Financial Administration: Complete corporate credit card purchases, reconcile invoices, and provide general financial support, including processing purchase requisitions.
• Leadership Support: Provide calendar and scheduling support to Senior Leadership, create meeting agendas, draft minutes, and maintain section records to ensure corporate compliance.
• Dynamic Collaboration: Cross-train with peer clerks to provide absence coverage and eliminate administrative bottlenecks across the section.

Qualifications

• High School Diploma, including business subjects with an emphasis on general office practices, OR completion of an office administration certificate
• Two (2) years of progressively responsible related administrative experience
• Ability to handle sensitive information with discretion and maintain confidentiality

Assets:

• Previous experience supporting a high-volume public inquiry desk
• Experience with specialized municipal software such as POSSE or SAP
• Demonstrated ability to navigate complex administrative workflows and provide coverage for multiple functional desks

Skills required for success:

• Excellent time management skills with the ability to manage a large volume of work with conflicting demands and timelines
• Strong technical skills with Google Products, SAP, POSSE, CRM, Centresuite, and Peoplesoft
• Excellent skills in grammar, punctuation, and spelling to ensure documents conform to professional standards
• Focus on excellent customer service when interacting with interested and/or affected parties
• Ability to make independent decisions in accordance with established policies and procedures
• Ability to establish and maintain effective working relationships with collaborators and internal team members
• Alignment to our Cultural Commitments and Leadership Competencies (https://bit.ly/4brRrXm)
• Embracing a culture of equity, diversity, reconciliation and inclusion

Conditions of Employment:

• Hire is dependent on a Criminal Records Check (CRC) security clearance satisfactory to the City of Edmonton
• Ability to work in an office environment, including prolonged sitting and occasional standing or walking

Work Environment:

• This role is based in an office environment and involves active, focused listening and visual attention
• The position requires the ability to balance competing demands in a high-volume setting, often requiring movement between different administrative functional areas

The City of Edmonton values applicants with a diverse range of skills, experiences and competencies, and encourages you to apply. We strive to provide reasonable access and accommodations throughout the recruitment process. To request an accommodation, please contact employment@edmonton.ca. Learn more about our benefits https://bit.ly/COEbenefits

Up to 1 permanent positions available

Hours of Work: 33.75 hours per week

Salary Range: $26.640 - $33.081 (Hourly); $46,933.020 - $58,280.450 (Annually)

Recruitment Consultant: AG/SO

Edmonton rests in the heart of Treaty Six territory in Alberta and the homelands of the Metis Nation.

Classification Title: Clerk II
Posting Date: Jul 09, 2026
Closing Date: July 23, 2026 11:59:00 PM (MDT)
Number of Openings (up to): 1 - Permanent Full-time
Union: CSU 52
Department: City Operations
Work Location(s): 16th Floor Edmonton Tower, 10111 104 Avenue Edmonton T5J 0J4

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