Web Content Coordinator Job Listing at City of Edmonton in Edmonton, AB (Job ID 55317)

Description

The Digital Services team is the heartbeat of the City of Edmonton's digital presence, managing critical systems like the OneCity intranet and the public-facing Edmonton.ca website. As a Web Content Coordinator, you will play a vital role in shaping how the City connects with the community by overseeing content creation and quality assurance. 

Reporting to the Team Lead of Web Authoring and Quality Assurance, you will ensure our digital products are functional, accessible, and user-friendly. You will act as a bridge between technical requirements and business needs, transforming complex information into seamless digital experiences. This is an opportunity to contribute to a high-performing team dedicated to enhancing the user experience for all website visitors. Join us in maintaining a high level of digital quality that fosters engagement and transparent communication. 

What will you do?

• Review work requests regularly to confirm alignment with City standards, ensuring clarity, organization, proper formatting and adherence to visual identity standards
• Build and update web pages using the City's Content Management System (CMS), ensuring they are functional, user-friendly and accessible
• Support website quality assurance and content workflow processes by ensuring the accuracy, consistency and accessibility of web content, and by identifying and resolving content issues
• Ensure web content adheres to established City standards, style guides, and accessibility requirements
• Consult with clients and communications to establish web page goals, create calls to action and ensure logical content flow
• Assist in reviews of website content, including content inventories and audits, and consults with Digital Strategists to provide recommendations
• Assist in building and supporting digital tools, such as maps, online forms and other tools
• Assist in preparing analytics dashboards or reports
• Perform other related duties as assigned

Qualifications

• Diploma from a recognized post secondary institution in business, web design and development, communications, or a related discipline
• Minimum of two (2) years of experience in website design with proven knowledge in digital content management or journalism, applied communications, or related experience
• Extensive knowledge of the principles and practices of web design and development, web standards, usability and user experience standards, including WCAG (Web Content Accessibility Guidelines)
• Considerable knowledge of web authoring and web publishing software, particularly content management system

Assets:

• Experience in web content management, web content writing and editing
• Experience in search engine optimization and analytics
• Knowledge of web usability accessibility standards and best practices
• Experience using Drupal for web content management and site administration
• Knowledge of Google Workspace products such as Docs, Sheets, Slides, Adobe Acrobat and Photoshop (photo editing), and HTML

Skills required for success:

• Strong consultative skills with the ability to support a wide range of collaborators and clients
• Excellent customer service skills and the ability to provide regular, clear updates to partners
• Proven ability to manage multiple tasks and competing priorities in a deadline-driven environment
• Ability to operate with minimal direction and exercise considerable independence and initiative
• Alignment to our Cultural Commitments and Leadership Competencies (https://bit.ly/4brRrXm) 
• Embracing a culture of equity, diversity, reconciliation, and inclusion
• Alignment with the goals of the City Plan

Conditions of Employment:

• Please include a cover letter that explains how your education and experience relates to this position
• Applicants may be tested

Work Environment:

• This position may be eligible for a hybrid work arrangement with the flexibility to work from both home and the worksite as per the Letter of Understanding between the City of Edmonton and Civic Service Union 52
• The weekly hours of work for this position are currently under review and may change at a future time. Any changes will be made in accordance with the City of Edmonton/Civic Service Union 52 collective agreement, and the incumbent will be notified in advance

The City of Edmonton values applicants with a diverse range of skills, experiences and competencies, and encourages you to apply. We strive to provide reasonable access and accommodations throughout the recruitment process. To request an accommodation, please contact employment@edmonton.ca. Learn more about our benefits https://bit.ly/COEbenefits.

Up to 2 permanent full-time positions

Hours of Work:  40 hours per week

Salary Range: $36.128 - $45.418 (Hourly); $75,435.26 - $94,832.78 (Annually)

Recruitment Consultant: LG/RA

Edmonton rests in the heart of Treaty Six territory in Alberta and the homelands of the Metis Nation.

Classification Title: Web Coordinator
Posting Date: Jun 12, 2026
Closing Date: Jun 26, 2026 11:59:00 PM (MDT)
Number of Openings (up to): 2 - Permanent Full-time
Union: CSU 52
Department: Office of the City Manager
Work Location(s): 11th Floor Edmonton Tower, 10111 104 Avenue Edmonton T5J 0J4

 Apply on company website