Fintech Subject Matter Expert
Cognizant's Digital Operations Technology Practice works with world's most exciting Digital Companies. Our work encompasses Digital Marketing, Sales Operations, Customer Experience, Partner Experience and Digital Maps.
Digital Payments, and Commerce area is a rapidly growing field for our clients. They are entering new markets and adding innovative new features to their products. We believe the role would place you in a high energy environment with some of the most hardworking creative individuals in the industry where you would be inspired to share your years of experience along with providing extraordinary solutions to our clients to help them grow their global footprint.
At Cognizant, we are working with the world's largest Born Digital companies with significant interest in Fintech. Jointly we are incubating business operations for new products and operating models that enable global scale. We are looking for someone who can help build out and accelerate the adoption of our offerings including existing ones for traditional banks and financial institutions.
Role - The applicant will be hired as a Fintech Domain Expert within the Digital Operations practice
Title – Technology Markets (Born Digital Accounts)
Location – USA
Travel – Travel will vary depending on customer and prospect requirements.
Ability to Work with Global Teams located in North America, India, Europe.
Experience in the financial services industry, credit card and payments related/ Digital Banks operations experience is preferred.
Deep knowledge of dispute processes, regulations, and payment network policies
Subject matter expertise in fraud operations including systems and workflows
Demonstrated ability to learn quickly and get results in a new space
Passion for digging deep into a subject matter area
Ability to collaborate with different teams, utilize outstanding influencing skills, and demonstrate strong senior-level/executive communication abilities.
Ability to contribute consistently and positively in a high-paced, fast-changing, and unpredictable work environment
Ability to synthesize complex topics and distill key business dynamics to senior leaders and partners
Analytical and creative problem solver with a can-do attitude and flexibility to accommodate to evolving business needs. The ability to “roll up your sleeves” and work with a client to create timely solutions and resolutions.
Ability to deliver large scale projects on-time with consistently successful results while working across departments and time zones
Solid ability to operate autonomously across multiple teams in a matrixed organization
High level of proficiency crafting high impact presentations using Keynote / MS PowerPoint to clearly articulate solutions.
Collaborative, flexible and open working style, with an ability to quickly establish trust and credibility
Experience in engaging with VP+ audiences in Fintech companies
Understanding of emerging trends in Fintech Cryptocurrencies and/or block chain technology. Financial technology, such as exchanges or trading platforms, familiarity with edge cases in application of Fintech in industries such as Retail, Restaurants, Real Estate, and Healthcare. In general curious about Fintech and an ability to explore and develop thought leadership.
Preferable: Published author in this domain and experience working with / for FinTech companies preferred
Thorough understanding of business operations challenges faced by Fintech companies, understanding talent requirements that are critical to outsourcing. Complete understanding of how to set up a Fintech Business Operations program e.g. knowledge of people costs, technology, and processes.
Business Solution Development Oversight – As part of sales pursuits, partner with Cognizant's Business Operations solution architects and delivery teams to create effective deal solutions.
Proposal Development - Understand customer needs and translate them into winning proposals for Cognizant and its Clients.
Revenue growth – Work with Sales Leaders to Develop Point of View and Solutions to grow our practice globally.
Review existing operations with the lens of improving towards best-in-class outcomes, benchmarking operating practices and engaging with delivery teams to improve Cognizant mindshare
Employee Status : Full Time Employee
Shift : Day Job
Travel : Yes, 50 % of the Time
Job Posting : Feb 26 2021
About CognizantCognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 194 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @USJobsCognizant.
Cognizant is recognized as a Military Friendly Employer and is a coalition member of the Veteran Jobs Mission. Our Cognizant Veterans Network assists Veterans in building and growing a career at Cognizant that allows them to leverage the leadership, loyalty, integrity, and commitment to excellence instilled in them through participation in military service.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
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