The EKG technician demonstrates excellent customer service performance in the his/her attitude and actions are at all times consistent with the standards contained in the Vision, Mission and Values of Covenant and the commitment to Extraordinary Care for Every Generation.
This individual is responsible for producing high quality ICG and EKG tracings/reports, both routine and specialty tracings. Setting up, applying monitors and educating patients for all tests including Holter and King of Hearts monitoring is expected. The EKG tech is responsible for operating several different types of equipment and computers. It is expected that the EKG technician will ask for and respond appropriately to patient questions and comfort requests.
Produces high-quality EKGs, recognizing life-threatening dysrhythmias.
Produces high-quality ICGs, recognizing life-threatening indicators for serious health risks.
Provides patient and family education/explanation for each step of procedure, as indicated.
Is competent in all versions of ICG, Holter and King of Hearts monitoring, and EKG (including right- and left-sided, and signal averages), for all age groups.
Educates patients regarding their EKG, Holter or KOH test; and completes log books and data collection as appropriate.
Completes efficiently all computer and paperwork necessary to effectively conduct business and complete tasks.
Develops competence in all areas of the job; can function independently; and retrains as needed to maintain high professional and technical standards.
Proactively seeks opportunities that will lead to enhanced performance, meets regularly with department manager and educator.
Assists with seeking/providing necessary information to complete billing, test interpretation, charting, equipment maintenance, patient procedures, etc.
Participates in the welcoming, orientation, training and education of new and fellow employees, students and physicians.
Keeps all equipment, work areas and patient rooms clean, and reports operational challenges immediately using established procedure.
Completes patient transport as assigned.
Works as an integral part of the Center for the Heart Noninvasive team, assisting fellow team members during down/lull times, including Stress, Echo, Management and Administrative Support.
Attends department and Covenant-wide meetings and participates as indicated in case reviews, problem solving, process improvement, etc., as requested.
Attitude and behavior must be consistent with Covenant HealthCare Values.
Performs other duties as assigned
High school diploma or equivalent
Medical terminology/anatomy/other related courses
Current BLS certification
Experience and excellence in customer service and patient care
Some college – healthcare preparation
EKG interpretation course/exposure – must obtain within six months of hire
Ability to perform all aspects of the EKG tech position
Excellent interpersonal skills
Excellent problem solving skills
Excellent organization skills
Ability to communicate well, both verbally and in writing, with patients, physicians, other healthcare facilities, and the general public
WORKING CONDITIONS/PHYSICAL DEMANDS Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards. Constant near vision, midrange vision, far vision, depth perception, visual accommodation, color vision and field of vision Constantly lifting up to 10 bls Frequently standing, walking, sitting, lifting, carrying, pushing, pulling, twisting, reaching, handling, finger dexterity, feeling, talking, hearing, tasting/smelling Occasionally reclining, climbing, balancing, stopping, kneeling, crouching and squatting Occasionally lifting up to 100 lbs
NOTICE REGARDING LATEX SENSITIVITY IN APPLICANTS FOR EMPLOYMENT.
It has been determined that Covenant HealthCare cannot provide a latex safe or latex free work environment at any of its facilities. Unfortunately, that means that any individual, including an applicant or an employee, is likely to be exposed to latex while on Covenant's premises. Therefore, latex tolerance is considered to be an essential function for any position with Covenant.
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