Description
Drive financial stewardship in healthcare billing and payments.
Join Our Team at Cuyuna Regional Medical Center
At Cuyuna Regional Medical Center (CRMC), we're more than just a healthcare organization - we're a community dedicated to making a meaningful impact. For more than 60 years, we've been providing compassionate, high-quality care in the Greater Brainerd Lakes Area and beyond. Our team is driven by a shared commitment to excellence, innovation, and putting people first - both our patients and our employees. Whether you're on the front lines of patient care or supporting operations behind the scenes, you'll find a culture of collaboration, growth, and respect. If you're looking for a career where your work truly matters, we invite you to join us at CRMC and be part of something bigger.
A Day in the Life of a Patient Financial Services Manager
The Patient Financial Services Manager oversees all aspects of billing and payment operations within our healthcare system to ensure efficiency, adherence to standards, and alignment with organizational goals. This role involves rigorous management of administrative processes, including maintaining office equipment and supervising office supplies, while enforcing facility policies. The manager leads a team consisting of financial advisors, data analysts, and other billing staff, fostering a cooperative environment to enhance overall team performance and productivity. Financial oversight is critical, with tasks ranging from managing budgets to monitoring accounts receivable and ensuring accurate financial reporting. Furthermore, this manager ensures compliance with regulatory standards and plays a key role in client relations, effectively handling inquiries and resolving issues to maintain professional relationships.
About the Business Office Department Financial Integrity, Patient Focus| What makes our Business Office truly special is the deep sense of connection, dedication and longevity within our team. Our Team thrives on flexibility and the desire to learn, knowing that every day presents new challenges. We embrace the evolving nature of our work with compassion and a commitment to problem-solving, critical thinking, and clear communication, all aimed at ensuring the financial side of healthcare operates smoothly, ethically, and transparently. Our patients have placed their trust in us to meet their healthcare needs, and we strive to manage their financial accounts with that same level of care and attention. Whether we're processing claims, managing reimbursements, analyzing revenue cycles, or training staff on financial policies, every task we take on is done with a focus on fairness, accuracy, and efficiency. While many of us didn't initially set out for a career in healthcare finance, we've discovered a profound sense of purpose in helping our patients through the financial aspect of their health journey. Providing them with the support, guidance, and clarity they need to navigate what can often feel like a complex and overwhelming process.
What makes our Business Office truly special is the deep sense of connection, dedication and longevity within our team. Our Team thrives on flexibility and the desire to learn, knowing that every day presents new challenges. We embrace the evolving nature of our work with compassion and a commitment to problem-solving, critical thinking, and clear communication, all aimed at ensuring the financial side of healthcare operates smoothly, ethically, and transparently. Our patients have placed their trust in us to meet their healthcare needs, and we strive to manage their financial accounts with that same level of care and attention. Whether we're processing claims, managing reimbursements, analyzing revenue cycles, or training staff on financial policies, every task we take on is done with a focus on fairness, accuracy, and efficiency. While many of us didn't initially set out for a career in healthcare finance, we've discovered a profound sense of purpose in helping our patients through the financial aspect of their health journey. Providing them with the support, guidance, and clarity they need to navigate what can often feel like a complex and overwhelming process.
Ideal Candidate (What will make you a great fit!)
- Strong leadership skills
- Problem-solving expertise
- Effective communicator
- Confident decision-maker
- Adaptable to change
- Detail-oriented
Qualifications
Education and Experience Required
- Associate's degree in Business Administration, Office Management or related field -OR- three years of experience in a healthcare Business Office
- Prior supervisory experience
- Proficiency in Microsoft Office software and accounting software
- Bachelor's degree in Business Administration, Office Management or related field
Cuyuna Regional Medical Center offers a comprehensive benefits package designed to support the health, financial security, and overall well-being of our employees. Eligible employees receive medical insurance, dental insurance, and vision insurance, health savings accounts, life insurance, and employer contributions to a 401(k) retirement plan. Additional benefits include paid time off, participation in 401(k) and 457(b) plans, educational assistance and reimbursement, an employee assistance program, work-life balance support, gym membership and other discounts, and employee recognition programs.
A full job description is provided when an interview is scheduled. If needed, you may request a copy earlier by emailing us at careers@cuyunamed.org. CRMC is an Equal Opportunity/Affirmative Action Employer (M/F/Disability/Veteran). If you need an accommodation during the application process, please call 218-546-4415 or email careers@cuyunamed.org for assistance.
Apply on company website
Find Connections via Linkedin
