The Digital Product Manager's core responsibility is to own, define and implement the product roadmap for a set of digital products (e.g., CRM, ESP, cloud-base collaboration tool, etc.). In this position, you will play a key role on a team responsible for advancing CVS's ability to deliver digital experiences to its customers and patients. You will help identify the next priorities, lead the definition of requirements for each product, partner with our IT teams through development and deployment, and own and manage the products ongoing.
Drive the definition, development and deployment of capabilities that substantially enhance the consumer experience and address CVS' strategic and financial objectives (including CRM and other personalization platforms)
Work closely with key business partners to collect requirements, understand and help identify business value, understand required capabilities, and translate these to technical product requirements
Help drive product optimization initiatives; developing and executing on optimization roadmap, guiding the analysis of Associate Product Managers.
Work closely with IT, UX, operations, legal, marketing, customer service, PR and executive teams to bring products to market, develop and grow business opportunities. Work with appropriate partners to extend digital solutions across all appropriate digital channels.
• Minimum 5+ years of experience in product development/management within a digital setting (ideally using agile development methods)
• Minimum 5+ years of experience taking on end-to-end product ownership and successfully delivering results in a dynamic and complex environment
• Minimum 5+ years in project management including managing multiple projects in various phases, and balancing strategic thinking with tactical execution tasks
• Minimum 3-5 years of experience using quantitative skills with the ability to link product design and features to strategic objectives while using hard data and metrics to substantiate assumptions and recommendations
At CVS Health, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.
We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.
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