Executive Director (Senior Living) Job Listing at Discovery Senior Living in Richmond, VA (Job ID 938710)

Description

Executive Director

Location: Discovery Village at The West End (Assisted Living) – Richmond, VA 

Salary: $135,000 – $140,000 annually 

Bonus Opportunity: 20% annual performance-based bonus

About Discovery Management Group

Discovery Management Group is part of the Discovery Senior Living family of companies—one of the nation's top two largest senior living operators. With a strong focus on performance, innovation, and lifestyle personalization, we manage and enhance senior living communities across the country. Discovery Management Group supports over 6,500 residents nationwide, delivering exceptional care, comfort, and service at every level.

Your Role: Executive Director

As Executive Director, you'll serve as the strategic and operational leader of the community. You'll be responsible for ensuring high-quality services, strong financial performance, and a vibrant resident and team member experience. You will represent the community externally, foster internal collaboration, and lead by example through clear communication, compliance, accountability, and compassionate leadership.

This is a hands-on, high-impact leadership role—ideal for someone who thrives in a mission-driven environment and understands the unique needs of the senior living industry.

What You'll Do

Operational Leadership

• Oversee day-to-day operations across all departments to ensure efficiency, compliance, and alignment with budgeted goals
• Ensure compliance with all federal, state, and local regulations, as well as Discovery Management Group and ownership standards
• Maintain full responsibility for community financials, budgets, and operational performance metrics
• Drive achievement of NOI and occupancy targets
• Monitor and manage non-labor operating costs in alignment with financial expectations
• Review monthly financials, identify deficiencies, and implement plans of action as needed
• Ensure administrative files and resident records are maintained according to state regulations

Customer-Focused Culture

• Champion a resident-centered model of care that prioritizes service, dignity, and engagement
• Foster a supportive environment for residents, families, and team members alike
• Support all program areas—clinical, memory care, dining, life enrichment—with functional oversight

Team & Talent Development

• Provide visible leadership to department heads and community team members
• Hire, train, develop, and coach team members to achieve high performance and job satisfaction
• Implement policies and procedures to promote compliance and accountability
• Support an inclusive, collaborative, and performance-driven work culture

Business Development & Sales Strategy

• Collaborate with the sales team to drive occupancy and maximize top-line revenue
• Contribute to pricing strategy and evaluate local market trends to maintain competitive positioning
• Cultivate and maintain community relationships to support lead generation and referrals
• Lead external business development strategy with clear accountabilities and measurable outcomes

What You Bring

• Bachelor's degree in Business Administration, Healthcare Administration, Hospitality, or related field
• Minimum of 3 years of management experience, ideally in senior living, healthcare, or hospitality
• Strong operational and financial acumen, including experience managing budgets and controlling costs
• Leadership experience including hiring, performance management, team coaching, and conflict resolution
• Sales or revenue generation experience preferred
• Current Administrator license or certification (as required by state)
• Ability to lead by example, inspire trust, and drive results

 Why Join Us?

• Full benefits package available (medical, dental, vision, PTO, 401k, and more)
• Work in a purpose-driven, resident-first environment
• Be part of a collaborative and supportive leadership team
• Make a lasting impact on the lives of residents and families

Benefits You'll Enjoy:

We offer a comprehensive benefits package that includes competitive pay with early access to earned wages, flexible scheduling, health, dental, vision, life, and disability insurance, paid time off and holidays, a 401(k) with employer match, paid training and growth opportunities, meals and uniforms (where applicable), and additional perks such as an Employee Assistance Program (EAP), volunteer time off, and wellness-related benefits.

About Discovery Senior Living

Discovery Senior Living is one of the largest senior living operators in the U.S., with over 350 communities and 35,000 homes across nearly 40 states. Backed by three decades of award-winning experience, Discovery leads a family of companies—including Discovery Management Group, Integral Senior Living, Provincial Senior Living, Morada Senior Living, TerraBella Senior Living, LakeHouse Senior Living, Arvum Senior Living, Discovery Development Group, Discovery Design Concepts, STAT Marketing, and Discovery at Home. With 19,000 dedicated employees and an innovative “Experiential Living” philosophy, Discovery is recognized for its leadership in performance, lifestyle customization, and senior living innovation.

Equal Opportunity Employer: We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. EOE D/V

A Note to Applicants: This job description outlines the general nature and level of responsibilities for this role and is not an exhaustive list of all duties. Qualified individuals with disabilities, as defined by the ADA, must be able to perform the essential job functions with or without reasonable accommodation, as determined on a case-by-case basis.

Agency Policy: We do not accept unsolicited resumes from staffing agencies. Please refrain from contacting hiring managers directly.

Employment Scam Warning: We only post jobs on our official careers site and accept applications through that platform. We do not conduct interviews via text or social media or ask for personal or banking information.