Description
The Inbound/Outbound Manager oversees receiving or shipping functions. Assists in creating a strong work team and helps resolve employee relations issues.
Job Responsibility
• Reviews current or future trends that indicate possible gaps in inbound or outbound functions and makes recommendations based on findings.
• Participates with distribution center management team; develops action plans for conducting internal analyses and gap identification.
• Conducts daily status meetings with management team to review prior day's performance and to develop action plan for current day.
• Leads development of and communicates Productivity Improvement Plan for each performance indicator or area identified for improvement.
• Conducts observations to identify areas for change; conducts analyses to develop action plans to address operational and employee gaps.
• Leads inbound or outbound team in goals and measurement development and implementation.
• Reviews the strategic goals of the inbound or outbound area and sets performance goals.
• Monitors department budget on a monthly basis; assists in development of budget for inbound or outbound functions.
• Conducts weekly staffing reviews with Operations Manager and Human Resources to determine appropriate staffing levels for inbound or outbound departments.
• Communicates with company carrier regarding store loads and backhauls.
Job Qualifications
• Strong analytical and math skills; strong attention to detail.
• Good (Strong) oral and written communication skills.
• Understanding of human resource practices and OSHA and FDA regulations.
• Proficiency in Excel and Word; experienced with general software applications.
• Familiarity with Warehouse Management System functionality.
• Planning and forecasting skills.
• Team problem-solving skills.
Working Conditions
Must be able to physically move throughout the distribution center to monitor the flow of merchandise.
Education/Experience
• Five years' minimum experience in distribution, logistics and management.
• Experience in warehouse management systems and RTS applications preferred.
• Experience in automated retail distribution center is preferred.
• College degree in business.
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