STORE OPERATIONS SR MANAGER Job Listing at Dollar General in Goodlettsville, TN (Job ID 2026-363619)

Description

Work Where You Matter: At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive. Company Overview:

General Summary:

Owns and manages “end-to-end” specific projects, initiatives, and/or activities for the Store Operations team. Directs projects, initiatives, and/or activities to improve company financials, improve and/or maintain compliance and enhance customer experience. Conducts data diagnostics with analytical problem solving, identifies areas of opportunity, and develops/implements solutions. Primarily focuses on corporate projects and initiatives, many of which will involve cross-functional partnership(s) and/or in-store touchpoints.

Duties & Responsibilities:

• Development of Opportunities/Solutions
  • Identifies sources of opportunity and/or develops solutions.
  • Determines the size of each opportunity/solution.
• Data Measurement & Problem Solving
  
  • Analyzes and gathers data to evaluate and diagnose projects.
  • Develops metrics to measure impact of projects.
  • Determines on-going hypotheses and conducts root cause analysis.
  • Leads problem solving session.
• Implementation of Solutions
  • Develops tests/pilots to prove or disprove solutions.
  • Determines financial impact with expenses and savings at network rollout.
  • Creates final implementation work plan for rollout of solutions.
  • Presents final rollout plan to senior executives.

Knowledge, Skills and Abilities (KSAs):

• Must be able to:
  • Quickly identify potential drivers of emerging problems.
  • Develop creative and financial-changing solutions to identified problems.
  • Create and lead group problem solving discussions and executive presentations.
  • Design and execute testing regimes to validate potential solutions.
  • Design and execute appropriate analyses to size potential impact of problems or solutions (i.e.,development of financial models and/or sensitivity scenarios).
  • Create and execute an implementation plan for rollout to network.
  • Create and craft communication leading to successful project outcomes.
  • Lead multiple priorities and projects simultaneously and lead presentations to various levels of management.
  • Prioritize projects based upon solution impact, time to implement and/or direction from leadership.
  • Strong communication skills—both written and verbal.
  • Ability to partner, coordinate and delegate to all levels of management.
  • Strong ability to influence without direct authority, leading to successful project outcomes.
  • Proven track record of producing results and meeting or exceeding financial goals and objectives.
  • Basic knowledge of retail accounting process.

Work Experience &/or Education:

• Bachelor's degree in Business Administration or related field required.
• Master's in Business Administration or appropriate advanced degree preferred.
• 4-6 years of related work experience required.
• Retail experience highly preferred.
• Supervisory experience preferred. An equivalent combination of education and experience may be substitute.