Associate Renewal Sales Representative Job Listing at Epicor in Monterrey (Job ID 23833)

Description

Description & Requirements

The Job:

We're looking for a Renewal Sales Representative, Associate to join our dynamic team. In this role, you'll be responsible for reaching out to existing customers to secure license and product renewals, all while maintaining accurate records in our CRM system.

What you will be doing:

• Achieve quota by selling license/product renewal by phone and email. 
• Update and maintains records in the customer relationship management (CRM) system. 
• Work within an established customer and territory. 
• Maintain a positive relationship with customers.

What you will likely bring:

• Ability to work in a fast-paced environment. 
• Knowledge of Microsoft Excel and Outlook.
• Ability to learn and apply basic product knowledge. 
• Ability to effectively communicate both verbally and in writing. 
• Organizational and time management skills.
• 1+ years applicable experience and demonstrated success/knowledge

The Global Support Team 

The Global Support team is our customer advocate and business partner, working to provide best-in-class training for Epicor customers. We support global customer education and deliver consistent, high-quality offerings across all product lines. Our team takes pride in offering exceptional customer service and transforming the way we interact with our customers. We'd love to have you join us.

About Epicor 

At Epicor we know that success comes from working together. Everyone has a role to play, and it's the essential partnerships across our company that are crucial to our customers' success and our growth as a business. 

We're truly a team. Working in close partnership, we bring wide-ranging talents together in powerful collaborations. We think innovatively, share our knowledge generously, and constantly learn from our colleagues. We're proud of the success we achieve every day, but we never stop challenging ourselves and encouraging each other. Together, we go further and imagine an even brighter future. 

Whatever your career journey, we'll help you find the right path. Through our training courses, mentorship, and continuous support, you'll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we're the essential partners for the world's most essential businesses—the hardworking companies who make, move, and sell the things the world needs.

Equal Opportunities and Accommodations Statement 

Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you—that's who we're interested in. If you have interest in this or any role- but your experience doesn't match every qualification of the job description, that's okay- consider applying regardless. 

We are an equal-opportunity employer.