Job Description The CQE will be based in Zhuhai
We are looking for someone who demonstrates:
- Intense collaboration
- Passionate customer focus
- Thoughtful, fast, disciplined execution
- Tenacious commitment to continuous improvement
- Relentless drive to win
Here is a glimpse of what you'll do:
- Working as customer quality engineer for customer quality service
- Focus on customer requirements and handle customer complaint.
- Lead on the customer quality engineering support to achieve customer satisfaction ， Provide
8D report and follow up
- Customer satisfaction survey and follow up , support customer visit
- Management of Customer feedback handling to ensure the effectiveness, e.g. SCAR, RMA etc.
- Working with customer for product quality continuous improvement through KOI e.g. dppm, yield etc.
- 主导客户满意度调查和拜访, 客户审核
Here is some of what you'll need (required):
- College degree above， 3+ years' experience in CQE
- Solid experience in process quality and customer compliance management
- Good English in speaking and writing
- Can work under pressure
- Excellent communications and project management skills
Here are a few examples of what you'll get for the great work you provide:
- Social Insurance
- Life Insurance
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