Flex Job - 39267380 | CareerArc
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Company: Flex
Location: Fremont, CA
Career Level: Mid-Senior Level
Industries: Technology, Software, IT, Electronics

Description

*CURRENT EMPLOYEES :

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Job Description


At Nextracker, we are leading in the energy transition, providing the most comprehensive portfolio of intelligent solar tracker and control software solutions for solar power plants, as well as strategic services to capture the full value of solar power plants for our customers. Our talented worldwide teams are transforming PV plant performance every day with smart technology, data monitoring and analysis services.

 

As a company driving the clean energy transition, sustainability is not just a word. It's a core part of our business and our operations. Our sustainability efforts are based on five cornerstones: People, Community, Environment, Innovation, and Integrity. We are creative, collaborative and passionate problem-solvers from diverse backgrounds, driven by our shared mission to provide smart solar and software solutions for our customers and to mitigate climate change for future generations. Make your mark with Nextracker.

The Sr. Project Manager  will be based in Fremont  California  Onboarding will be virtual for the time being with occasional socially distanced meetings at a Nextracker office.  the Goal is to facilitate a positive experience with NEXTracker. He/she ensures that NEXTracker's products and installation out-perform customer expectations and are of the highest quality possible, and develops customer loyalty by optimizing the product to the customer's needs while providing great technical support services on the NEXTracker product. Watch this video to learn why Nextracker is more than just a place to work.

We are looking for someone who demonstrates:

  • Passionate drive to innovate and create
  • Integrity to the core
  • Enthusiastic customer focus
  • Consistent interactive teamwork
  • Desire for continuous improvement and top performance

Here is a glimpse of what you'll do…

  • Provides technical support for NEXTracker customers worldwide, ensuring a best in class customer experience by providing product and systems expertise to maximize customer value
  • Develop and maintain technical understanding of PV solar tracking systems and associated tools
  • Have strong customer care experience and be able to effectively communicate resolutions for customer concerns
  • Responsible for managing groups of projects from PO to Commissioning as the single point of contact for the customer
  • Oversee the daily project work flow of the onsite manager
  • Schedule onsite tool training, maintenance programs, subcontractor training, quality control
  • Works with cross functional team to develop needed revenue forecasts
  • Provide customer field support for installation and quality control
  • Support NEXTracker product procurement, logistics, and system design
  • Establishes and measures key performance indicators for customer care to drive behavior and performance
  • Presents the ongoing results to management and to customers
  • Plays key role in cross-functional product teams, providing recommendations based on systems integration expertise and customer needs assessments and feedback
  • Supports product development, sales, and marketing as requested
  • Internal customer voice. An advocate for the customer within NEXTracker
  • May include supervising other Project Managers if required
  • Ensure project P&L and budget is updated bi-weekly
  • Ensure the project schedule is communicated internally through ERP; ensure project delivery schedule is communiced externally
  • Document and process all Change Order transactions
     

Experience and Qualifications:

  • Bachelor's Degree in Mechanical Engineering or equivalent experience 
  • Strong knowledge of PV technology and its applications
  • Excellent customer service skills
  • Experience in supply chain procurement and logistics
  • Understanding of dealing with customer support and O&M issues
  • Extensive hands-on experience with photovoltaic tracking solar systems a plus
  • Excellent verbal and written communication skills
  • Demonstrated leadership capabilities
  • Passion for solar is a plus
  • Ability to interface and communicate with different levels of the organization
  • Ability to read, analyze and interpret technical operations, supply chain and financial reports
  • Strong Excel knowledge
  • Some travel required.

Here are a few of our preferred experiences…

  • PMP or Other PMI or Project/Program Management certificate

Here are a few examples of what you'll get for the great work you provide…

  • Full range of medical benefits, dental, vision
  • Life Insurance
  • Matching 401K
  • PTO
  • Tuition Reimbursement
  • Employee discounts at local retailers

#LI-LD1

Job Category Operations

Relocation

Not eligible Is Sponsorship Available? No

Flex does not accept unsolicited resumes from headhunters, recruitment agencies or fee based recruitment services. Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. Flex does not discriminate in employment opportunities or practices based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status or any other status protected by law. Flex provides reasonable accommodation so that qualified applicants with a disability may participate in the selection process. Please advise us of any accommodations you request to express interest in a position by e-mailing: accessibility@flex.com. Please state your request for assistance in your message. Only reasonable accommodation requests related to applying for a specific position within Flex will be reviewed at the e-mail address. Flex will contact you if it is determined that your background is a match to the required skills required for this position. Thank you for considering a career with Flex.

The information we collect:

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Global Data Privacy Officer:

Email Address: dataprotection@flex.com


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