QUALITY MANAGER Job Listing at Flex in Zhuhai, Guangdong (Job ID WD183564)

Description

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. 

We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the limits of innovation to make great products that create value and improve people's lives. 

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

To support our extraordinary teams who build great products and contribute to our growth, we're looking to add a Quality Manager located in Zhuhai.

What a typical day looks like:

• Conveys customer satisfaction concept to flex customer account all employees and ensure its implementation.
• Develop new quality program that may lead to further improvement of quality performance in any operation in customer account, such as Customer KOI, Product cosmetic criteria, Product assembly specification, Product quality control requirements, line buyoff criteria, product measure, OBA inspection, yield performance, CAPA, etc.
• Follow customer or flex procedure frequency(quarterly) continuously review, update, improve and manage product end-to-end process quality assurance control system.
• Facilitate internal & external communication on quality issues, accurately conveys to flex internal team and promote the implementation.
• Appointed as Management Representative to support external third party system auditor on ISO9001 certification program and Product safety audit program e.g. UL, CCC, TUV etc.
• Participate in process quality system development, maintaining and improvement, compliance / exceed ISO9001, legal, regulatory and other requirements.
• Drive and ensure continuous control and improvement of incoming quality performance in production line.
• Define customer account quality KOI and drive team to achieve at the KOI target within target date.
• Prepare quality reports, establish quality improvement program, draft quality engineering instructions, resolve customer return materials or goods.
• Lead and handle customer complaint in timely.
• Manage quality engineer resource, define a clear job responsibilities and monitor their performance, help resolve the problems.
• Monitor Customer Satisfaction Survey(CSMP) and drive it to meet the target.
• Promote the establishment and improvement of the digital quality control system, conduct quality data analysis, and promote continuous improvement.

The experience we're looking to add to our team:

• Bachelor degree or above
• Strong Industrial Technical Specification knowledge is preferred
• PDCA & Risk-based concept, ISO9001:2015 internal auditor certified  is preferred
• Excellent communication and presentation skills in English and Chinese
• Be familiar with quality tools and 5 core tools, especially APQP, PPAP, PFMEA, CP, DOE and SPC;
• Minimum 5 years experience on quality manager position
• Proficient and knowledgeable in Plastic molding, PCBA and BOX Build knowledge
• Excellent problem solving skills and strong leadership skills.
• Preferring experience in life style products: acoustic product, hair products, beauty salon products, health products. vacuum cleaner products.

What you'll receive for the great work you provide:

• Social Insurance
• Life Insurance
• PTO

Required Skills:

Optional Skills:

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We celebrate diversity and do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).