
Description
*CURRENT EMPLOYEES :
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Job DescriptionThe Senior Program Administrator is based in Kallang, Singapore. Mainly responsible to develop and manage the relationship with the customer through monthly or quarterly reviews, or as needed, to communicate deliveries, open commitments or overall progress of the account.
We are looking for someone who demonstrates:
Intense collaboration
Passionate customer focus
Thoughtful, fast, disciplined execution
Tenacious commitment to continuous improvement
Work independently
Here is a glimpse of what you'll do:
Coordinates with the CFT the actions necessary for compliance with the targets agreed with the customer (quality, testing, materials, processes, etc.)
Monitors, reports and coordinates any troubleshooting of accounts receivables (AR) and accountable to maintain price book in Baan.
Responsible to manage claims through CMT tool and recover the charges not covered by the quote as NREs, ECO, and miscellaneous requirements
Participate on continuous improvement projects to increase profitability.
Coordinates with the CFT the generation of reporting and analytical information for decision-making with the client (materials, quality, testing, etc.)
Coordinates with the CFT the data collection for quotes or requotes for existing customers and manage the resolution of problems or extraordinary situations with shipments of product, this does not include day-to-day activities
Coordinates with the CFT and/or escalates to the functional areas, the troubleshooting of on time delivery of products (OTD) and work on the forecast acceptance process and communicates the commit of the operation and impact to the customer. (Material Shortages, Can Do, E&O, capacity, plan shipments, etc.).
Other relevant task as assigned
Here is some of what you'll need (required):
Bachelor's Degree in related fields
Minimum 5 years of relevant work experience in similar capacity
Good understanding on New Product Introduction and Ramp-Up activity
Excellent analytical and communication skill
Experience in medical devices industry is advantageous but not compulsory
ST23
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Job Category OperationsFlex does not accept unsolicited resumes from headhunters, recruitment agencies or fee based recruitment services. Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. Flex does not discriminate in employment opportunities or practices based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status or any other status protected by law. Flex provides reasonable accommodation so that qualified applicants with a disability may participate in the selection process. Please advise us of any accommodations you request to express interest in a position by e-mailing: accessibility@flex.com. Please state your request for assistance in your message. Only reasonable accommodation requests related to applying for a specific position within Flex will be reviewed at the e-mail address. Flex will contact you if it is determined that your background is a match to the required skills required for this position. Thank you for considering a career with Flex.
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