Flex Job - 35079352 | CareerArc
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Company: Flex
Location: Zhuhai, Guangdong, China
Career Level: Mid-Senior Level
Industries: Technology, Software, IT, Electronics

Description

*CURRENT EMPLOYEES :

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Job Description

Flex is the Sketch-to-Scale™ solutions company that designs and builds products for a connected world ™. With approximately 200,000 professionals across 30 countries and a promise to help the world, the company provides innovative design, engineering, manufacturing, real-time supply chain insight and logistics services to companies of all sizes in various industries and end-markets. Flex – Live smarter™.

Ignite Your Passion:

flex.com/careers

https://cn.flex.com/

The Customer Quality Engineer will be based in  Zhuhai  

We are looking for someone who demonstrates:

  • Intense collaboration
  • Passionate customer focus
  • Thoughtful, fast, disciplined execution
  • Tenacious commitment to continuous improvement
  • Relentless drive to win

Here is a glimpse of what you'll do:

  • Working as customer quality engineer for customer quality service
  • Focus on customer requirements and handle customer complaint.
  • Lead on the customer quality engineering support to achieve customer satisfaction , Provide

    8D report and follow up

  • Customer satisfaction survey and follow up , support customer visit, quality audit  
  • Management of Customer feedback handling to ensure the effectiveness, e.g. SCAR, RMA etc.
  • Working with customer for product quality continuous improvement through KOI e.g. dppm, yield etc.
  • Assures data availability and integrity for all quality related data. Consolidates and reports quality results.
  • Initiates corrective action requests as needed and tracks to satisfactory completion.
  • Responsible for developing, applying, revising and maintaining quality standards for processing materials into partially finished or finished products
  • 担任客户质量工程师,负责客户质量相关的问题解决和事项
  • 关注客户要求并处理客户投诉
  • 领导客户质量工程支持和实现客户满意度,提供8D报告,跟进处理情况等
  • 主导客户满意度调查和拜访, 客户审核
  • 及时反馈客户相关的处理方案,以确保有效性,例如SCAR,RMA等
  • 通过KOI与客户合作,以​​不断提高产品质量,例如dppm,产​​量等
  • 确保所有质量相关数据的数据可用性和完整性。合并并报告质量结果。
  • 根据需要启动纠正措施请求,并跟踪完成情况。
  • 负责制定,应用,修订和维护将材料加工成部分成品或成品的质量标准

Here is some of what you'll need (required):

  • Bachelor's degree above,engineering related major
  • 5+ years' experience in CQE
  • Proficient and knowledgeable in all areas related to the Quality Assurance function (SPC, FMEA, DOE, APQP, PPAP, etc.) and Box Build knowledge
  • Solid experience in process quality and customer compliance management
  • Good English in speaking and writing
  • Can work under pressure
  • Excellent communications and project management skills
  • 本科以上学历, 质量工程相关的专业
  • 5年以上客诉质量工程师工作经验,熟悉Mech or PCBA生产流程
  • 熟悉质量相关的工具和知识
  • 熟悉客户投诉的处理方式和流程
  • 英语听说读写能力良好
  • 优秀的沟通能力和项目主导能力
  • 优秀的抗压能力

Here are a few of our preferred experiences:

  • Bachelor's degree
  • Good at speaking English
  • Strong technical background of dedicated commodity manufacturing process

Here are a few examples of what you'll get for the great work you provide:

  • Social Insurance
  • Life Insurance
  • PTO

Flex does not accept unsolicited resumes from headhunters, recruitment agencies or fee based recruitment services. Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. Flex does not discriminate in employment opportunities or practices on the basis of: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status or any other status protected by law. Flex provides reasonable accommodation so that qualified applicants with a disability may participate in the selection process. Please advise us of any accommodations you request in order to express interest in a position by e-mailing: accesibility@flextronics.com. Please state your request for assistance in your message. Only reasonable accommodation requests related to applying for a specific position within Flex will be reviewed at the e-mail address. Flex will contact you if it is determined that your background is a match to the required skills required for this position. Thank you for considering a career with Flex.

The information we collect:

We may collect personal information that you choose to submit to us through the Website or otherwise provide to us. This may include your contact details; information provided in online questionnaires, feedback forms, or applications for employment; and information you provide such as CV/Resume. We will use your information for legitimate business purposes such as responding to comments or queries or answering questions; progressing applications for employment; allowing you to choose to share web content with others or; where you represent one of our customers or suppliers, administering the business relationship with that customer or supplier.

Job Category Quality

Flex does not accept unsolicited resumes from headhunters, recruitment agencies or fee based recruitment services. Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. Flex does not discriminate in employment opportunities or practices based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status or any other status protected by law. Flex provides reasonable accommodation so that qualified applicants with a disability may participate in the selection process. Please advise us of any accommodations you request to express interest in a position by e-mailing: accessibility@flex.com. Please state your request for assistance in your message. Only reasonable accommodation requests related to applying for a specific position within Flex will be reviewed at the e-mail address. Flex will contact you if it is determined that your background is a match to the required skills required for this position. Thank you for considering a career with Flex.

The information we collect:

We may collect personal information that you choose to submit to us through the Website or otherwise provide to us. This may include your contact details; information provided in online questionnaires, feedback forms, or applications for employment; and information you provide such as CV/Resume. Your details will be provided to the entity you are applying for a job with. We will use your information for legitimate business purposes such as responding to comments or queries or answering questions; progressing applications for employment; allowing you to choose to share web content with others or; where you represent one of our customers or suppliers, administering the business relationship with that customer or supplier. We will process your data in accordance with our Recruitment Privacy Notice.

If you have any queries about the processing of your data, please contact:

 

Global Data Privacy Officer:

Email Address: chiefprivacyofficer@flex.com


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