GoHealth Urgent Care Job - 42243082 | CareerArc
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Company: GoHealth Urgent Care
Location: Charter Twp of Clinton, MI
Career Level: Director
Industries: Recruitment Agency, Staffing, Job Board


Henry Ford Health System,one of the nation's leading health care providers, andGoHealth Urgent Care,an on-demand consumer-centric care company, announced a new partnership to operate urgent care centers across southeastern Michigan. Three existing Henry Ford Macomb Urgent Care centers in Fraser, Chesterfield and Bruce Township will transition to the new joint venture in early 2022, and multiple new sites are expected to open throughout the year across southeast Michigan.

We're looking for a Medical Director to lead, counsel, and engage a frontline clinical workforce of physicians, nurse practitioners, and physician assistants, focusing on the highest level of care and a high standard of customer satisfaction.


  • Direct and identifybest practice standards including establishing clinical policies, procedures, rules, regulations and methods of operation related to the Henry Ford - GoHealth Urgent Care network.
  • Establishquality metrics and initiate process improvement programs.
  • Support Henry Ford GoHealth Urgent Care network's strategy to increase exposure and to enhance the image of the Program to health care providers and residents.
  • Participatein the development of patient education materials and seminars
  • Work collaborativelywith the Market Vice President of the network and the operational team to implement best practice operations for the network.
  • Responsiblefor the quality of care and all issues related to the clinical caregivers within their assigned region.
  • Collaboratesacross and within regions to share resources, implement improvement initiatives, and optimize clinical, financial, operational and customer service performance.


  • Partnering with Henry Ford allows us to reach beyond the episodic patient treatment of traditional urgent care.
  • Our state-of-the-art centers are beautiful, patient-friendly and equipped with imaging, labs and an advanced EPIC EMR.
  • Our patient satisfaction scores validate our focus on the quality of care.


  • Medical Degree or equivalent from an accredited medical school required
  • Board certified in emergency medicine, family practice or med-peds
  • Current state medical license
  • Minimum of two (2) years of clinical leadership / administrative experience in emergency medicine, urgent care, or related field, preferably in a major medical center or health system, required.
  • Successful track record building, developing and leading high-performing medical teams; he or she must have strong analytical, management, delegation, organizational and administrative skills to develop and mentor a high performing team.
  • Outstanding communication and management skills, and an ability to work collaboratively with GoHealth staff, management, health system partners, required. Outstanding oral and written communication skills.
  • Proven track record of flexibility and fluidity in managing many responsibilities, acting as a "coach" and manager while simultaneously managing multiple operational centers.
  • Possesses the tenure, knowledge, and skillset necessary to bring authority to new and existing relationships, both internal and external among physicians and non-physician executives.
  • Must possess recent experience in generally accepted and currently used methods and techniques.

Required Licenses/Certifications

  • Current state medical license at time of start
  • Clinical skills commensurate with a practice of evidence-based care and knowledge of standard of care for all common urgent care diagnoses

Additional Knowledge, Skills and Abilities:

  • Proficiency in MS Word, Excel, and PowerPoint
  • Super-user level skills with a currently in-use electronic medical record preferred
  • Strong experience and skills in presentation of clinical and administrative topics to audiences of clinical and non-clinical staff in both formal in informal settings
  • Data analytics preferred


GoHealth Urgent Care locations have been accredited by the Urgent Care Association. The only program of its kind, this accreditation was awarded for GoHealth Urgent Care's excellence in both certification and quality and safety standards. This accomplishment signifies our continued dedication to the patients we serve.


When you join our collaborative teams, you can rest assured that your career growth and satisfaction will be handled with the same care that we put into growing our organization. Our modern facilities and innovations will help elevate the way you practice. And, youll have more opportunities to expand your professional experience and utilize your advanced clinical training.

UPDATE:COVID Vaccine Announcement: GoHealth Urgent Care is requiring all new hires to disclose their COVID-19 vaccination status in all markets. In certain markets, it will be required that new hires be fully vaccinated for COVID-19 vaccine (either the Moderna or Pfizer vaccine series or the single dose Johnson & Johnson Janssen vaccine) prior to their first day of employment. This is a condition of employment, unless a faith-based or medical exemption is approved.

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