HCSC Job - 45506101 | CareerArc
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Company: HCSC
Location: Richardson, TX
Career Level: Entry Level
Industries: Banking, Insurance, Financial Services


At HCSC, we consider our employees the cornerstone of our business and the foundation to our success. We enable employees to craft their career with curated development plans that set their learning path to a rewarding and fulfilling career.

Come join us and be part of a purpose driven company who is  invested in your future!

Job Summary JOB PURPOSE:

This position is responsible for providing technical and operational support to business partners, departments, divisions, or enterprise areas and providing end-to-end support for all activities related to Sales and Marketing activities. Perform tasks include developing and managing projects; develop and facilitate training; writing system functionality; testing new development; and maintaining project plans, issue logs, and status reports. This position is also responsible for resolving escalated issues, lead or participating in the project meetings and workgroups with multiple, simultaneous projects. Manage the relationship between MARCOM and Field Sales Communications.


1. Provide subject matter knowledge on all area of processing complex new and existing business to mitigate risk.
2. Develop and manage small to medium complex projects including project planning, issue logs, reports, and documentation.
3. Support and participate in large projects.
4. Lead sales forecasting and reporting efforts.
5. Develop system functionality documentation and test new functionalities.
6. Update and maintain departmental procedure manuals and various program specific manuals.
7. Respond to technical questions from staff.
8. Lead and/or participate in project meetings and workgroups. Schedule and coordinate meetings and workgroups.
9. Gather critical and/or sensitive data and disseminate it appropriately based on the overall project need and sensitivity.
10. Develop and manage relationships with ITG and internal/external client organizations within business and technical environments. Develops thorough understanding of client's organizations and ITG division and technologies.
11. Communicate and interact effectively and professionally with co-workers, management, customers, etc.
12. Comply with HIPAA, Diversity Principles, Corporate Integrity, Compliance Program policies and other applicable corporate and departmental policies.
13. Maintain complete confidentiality of company business.
14. Maintain communication with management regarding development within areas of assigned responsibilities and perform special projects as required or requested.

* Bachelor and 2 years of business, training or project management experience OR 6 years of business, training, or project management experience.
* Experience in the development of training materials.
* Experience facilitating groups and delivering presentations.
* Experience writing process requirements, testing and life cycle through implementation.
* Clear and concise interpersonal, verbal and written communication skills.
* PC proficiency to include Word, Excel, and PowerPoint.
* Ability to work with all levels of the organization.
* Ability to travel including overnight stays.

We encourage people of all backgrounds and experiences to apply.

Even if you don't think you are a perfect fit, apply

anyway - you might have qualifications we haven't even thought of yet.



Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

HCSC Employment Statement:

HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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