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Company: Intertek
Location: West Palm Beach, FL
Career Level: Entry Level
Industries: Business Services, Consulting

Description

QUALITY COORDINATOR 

Intertek, a leading provider of quality and safety solutions to many of the world's top-recognized brands and companies, is actively seeking a Quality Coordinator to join our Building & Construction team  This is a fantastic opportunity to grow a versatile career in the Building & Construction industry!

Intertek's Building and Construction division is a suite of Intertek brands that are industry leaders across multiple architecture, engineering and construction disciplines, developing the most innovative product and project solutions. Intertek's project-related assurance, testing, inspection and consulting services are the risk management and quality assurance partner you need to ensure the reliability, safety and performance of your new developments, existing assets and facilities. Intertek is continually innovating and evolving to reduce risk for consumers, brands and organizations in every sector and industry around the world. We go beyond Testing, Inspection and Certification of products: we are a Total Quality Assurance Provider to industries worldwide. Our Purpose: Bringing quality, safety, and sustainability to life.

JOB SUMMARY

The Quality Coordinator is responsible for providing oversight of Building & Construction (B&C) Test Lab Quality functions, assuring proper communication and resources for scheduling and coordination of all compliance activities in order to meet timeline objectives.  This position will require travel to support audits multiple times annually.

SALARY & BENEFITS INFORMATION

Individual compensation packages are based on a variety of factors unique to each candidate including skill set, experience, qualifications, and other job-related reasons.  

In addition to competitive compensation packages, when working with Intertek you can expect benefits including medical, dental, vision, life, disability, 401(k) with company match, generous vacation / sick time (PTO), tuition reimbursement and more. 

ESSENTIAL JOB DUTIES AND RESPONSIBLITIES

  • Initiating and implementing GMS quality initiatives on a regional level for B&C Test Labs
  • Responsible for all aspects of internal and 3rd party audits for B&C Test Labs within assigned region/location
  • Writing and following up on corrective actions
  • Coordinate, maintain, and expand as needed all accreditations, certifications, and listings for B&C testing within assigned region/location
  • Under guidance of leadership, support internal and 3rd party audit preparation and coordination; perform and/or participate in audit, root cause analysis, corrective action/preventive action (CAPA) implementation, and follow-up
  • Support complaint analysis and corrective action reporting; writing and following up on CAPA related to both internal and external non-compliances, client complaints, and Quality Management System (QMS) concerns
  • Act as primary resource for the regional test lab/office on quality issues
  • Coordinate and provide B&C quality training, and assist in the development thereof
  • Support implementation of the QMS and quality improvement initiatives on a regional level, including, but not limited to all elements of ISO/IEC 17025
  • Escalate to management observed quality and compliance trends and issues in areas inspected
  • Assist in developing and maintaining SOP, work instructions, datasheets, and report templates, and verify that the most current documentation is being utilized in the regional operation
  • Perform other work as required

This position outline is a general guideline and does not represent all encompassing details. The position assumes that the incumbent has both the mental and physical requirements to carry out the above defined duties. 

ESSENTIAL REQUIREMENTS AND QUALIFICATIONS

  • High School Diploma or GED required
  • Quality-related experience
  • Successful completion of auditor and ISO/IEC 17025 training within 6 months of employment required
  • Microsoft Office proficiency
  • Competence to assist with the implementation and maintenance of the QMS required by Intertek B&C's various accreditations and training needs
  • Excellent communication (both verbal and written) and interpersonal skills
  • Excellent leadership and team building skills
  • Self-motivated and assertive
  • Ability to read, analyze, and interpret technical and engineering reports, as well as product standards, and to communicate this information to other staff effectively
  • Have familiarity with and be willing to participate in Quality-related organizations
  • Ability to understand and coordinate multiple projects simultaneously
  • Ability to travel as business needs dictate, approximately 25%
  • Valid driver's license and reliable driving record (required)

PREFERRED REQUIREMENTS AND QUALIFICATIONS

  • SharePoint knowledge 
  • Knowledge of ISO 17025 (ISO 9001), ISO 17020, and/or ISO 17065 requirements 

Intertek: Total Quality. Assured.

Intertek is a world leader in the Quality Assurance market, with a proven, high-quality business model and a global network of customer-focused operations and highly engaged subject matter experts. With passion, pace, and precision we work to exceed our customers' expectations, while engaging with our employees to be 10X in their performance and professional growth.

Intertek is a drug-free workplace. As a condition of employment, certain positions may be required to pass a pre-employment drug test based on the type of work that will be performed.

We Value Diversity

Intertek's network of phenomenal people are our greatest assets, and the diversity they bring fuels our success. Intertek is an Equal Employment Opportunity Employer that values inclusion and diversity. We take affirmative action to ensure all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

For individuals with disabilities who would like to request accommodation, or who need assistance applying, please email hr.eeo@intertek.com or call 1-877-694-8543 (option #5) to speak with a member of the HR Department.

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